Automation for Dental Clinics in Madrid
Madrid runs roughly 1,800 active dental clinics, and a real share of them lose inbound calls or messages outside the hours their team can pick up. Front-desk automation closes that gap without adding headcount, handling English, French, Italian and Portuguese 24/7.
Solwees picks up calls and messages in under a second, handles English, French, Italian and Portuguese with auto-detection, and logs every request in your system without anyone having to type.
Why automate the front desk in Madrid
Multi-location clinics get calls that often land on the wrong branch number. The pressure peak in Madrid hits between 09:00 to 14:00 and 16:00 to 20:00, with the dental clinic at capacity. A missed call there is a missed customer, and empty slots in high-demand windows are revenue that does not come back. Solwees closes that gap with a call answered in under a second and the details written into your system before the line drops. It is not an IVR with key-press menus: it is a conversational agent that understands natural language and follows the script you define.
How Solwees solves it
- 01In-call triage: active pain versus scheduled checkup.
- 02Appointment written into your scheduling tool via webhook or native CRM hook.
- 03Pre-visit medical questionnaire sent over WhatsApp right after the call.
Integrations that matter in Madrid
Doctoralia and Top Doctors; Klinik and Dentalink as PMS. In Madrid, Solwees connects to your CRM or scheduling tool via webhook, no migration required.
See all available integrations /product/integrations
Pricing
From €99/month for a single-location dental clinic in Madrid. Includes call handling, WhatsApp, a connection to your CRM or scheduling tool via webhook, and English-language support. No contract.
Start free trialReady to automate the front desk of your dental clinic in Madrid?
Live in under 48 hours. No changes to your current systems, no team training.
Talk to SolweesFrequently asked questions
Which languages can Solwees handle for customers in Madrid?
Solwees covers 50+ languages with automatic detection. In Madrid most traffic arrives in English, French, Italian and Portuguese, and the agent switches mid-call without losing context.
Does it connect to my CRM or scheduling tool?
Yes. Solwees forwards the customer's name, phone, reason, and time into the CRM or scheduling tool you already use, either via native integration or a webhook. No double entry.
Does it work over WhatsApp too?
Yes. The same agent handles voice calls and WhatsApp messages with the same flow. For dental clinics in Madrid, this matters most when the 09:00 to 14:00 and 16:00 to 20:00 rush hits and your team can not pick up.
How long does it take to go live in Madrid?
Standard rollout: 48 hours from signup. That includes a local number, the connection to your system, custom voice, and a welcome script adapted to your dental clinic.
What about customers who do not show up?
Solwees sends a WhatsApp reminder 24 hours ahead and supports prepayment when you enable it. It is the highest-impact lever you can pull in the 09:00 to 14:00 and 16:00 to 20:00 window in Madrid.