Automation for Plumbers in Madrid
Madrid runs roughly 1,400 active plumbers, and a real share of them lose inbound calls or messages outside the hours their team can pick up. Front-desk automation closes that gap without adding headcount, handling English, French, Italian and Portuguese 24/7.
Solwees picks up calls and messages in under a second, handles English, French, Italian and Portuguese with auto-detection, and writes every request straight into ServiceTitan or Housecall Pro without anyone having to type.
Why automate the front desk in Madrid
Property associations concentrate calls during office hours with no coordination between plumbers. The pressure peak in Madrid hits between 08:00 to 13:00 and 16:00 to 19:00, with the plumber at capacity. A missed call there is a missed customer, and empty slots in high-demand windows are revenue that does not come back. Solwees closes that gap with a call answered in under a second and the details written into your system before the line drops. It is not an IVR with key-press menus: it is a conversational agent that understands natural language and follows the script you define.
How Solwees solves it
- 01Triage by urgency: active leak jumps the queue; planned work books normally.
- 02Work order opened in ServiceTitan or Housecall Pro the moment the call ends.
- 03Preliminary quote estimated from ZIP and service type before the truck rolls.
Integrations that matter in Madrid
Repara TuVivienda; WhatsApp and phone for sole traders. In Madrid, the tools the sector already runs plug in without migration:
See all available integrations /product/integrations
Pricing
From €99/month for a single-location plumber in Madrid. Includes call handling, WhatsApp, integration with ServiceTitan, Housecall Pro and FieldEdge, and English-language support. No contract.
Start free trialReady to automate the front desk of your plumber in Madrid?
Live in under 48 hours. No changes to your current systems, no team training.
Talk to SolweesFrequently asked questions
Which languages can Solwees handle for customers in Madrid?
Solwees covers 50+ languages with automatic detection. In Madrid most traffic arrives in English, French, Italian and Portuguese, and the agent switches mid-call without losing context.
How does it integrate with ServiceTitan?
Native: the request is written into ServiceTitan with customer details, time, and service information. No double entry, no CSV export.
Does it work over WhatsApp too?
Yes. The same agent handles voice calls and WhatsApp messages with the same flow. For plumbers in Madrid, this matters most when the 08:00 to 13:00 and 16:00 to 19:00 rush hits and your team can not pick up.
How long does it take to go live in Madrid?
Standard rollout: 48 hours from signup. That includes a local number, the connection to your system, custom voice, and a welcome script adapted to your plumber.
What about customers who do not show up?
Solwees sends a WhatsApp reminder 24 hours ahead and supports prepayment when you enable it. It is the highest-impact lever you can pull in the 08:00 to 13:00 and 16:00 to 19:00 window in Madrid.