Automation for Real Estate Agencies in Marbella
Marbella runs roughly 520 active real estate agencies, and a real share of them lose inbound calls or messages outside the hours their team can pick up. Front-desk automation closes that gap without adding headcount, handling English, Russian, Arabic, German and French 24/7.
Solwees picks up calls and messages in under a second, handles English, Russian, Arabic, German and French with auto-detection, and writes every request straight into Follow Up Boss or kvCORE without anyone having to type.
Why automate the front desk in Marbella
International buyers call from the UK, Russia and the Middle East outside office hours. The pressure peak in Marbella hits between 10:00 to 14:00 and 17:00 to 20:00, with the real estate agency at capacity. A missed call there is a missed customer, and empty slots in high-demand windows are revenue that does not come back. Solwees closes that gap with a call answered in under a second and the details written into your system before the line drops. It is not an IVR with key-press menus: it is a conversational agent that understands natural language and follows the script you define.
How Solwees solves it
- 01Inbound leads qualified (buy or rent, budget, area) in under 60 seconds.
- 02Contact pushed into Follow Up Boss, kvCORE or Brivity with zero agent typing.
- 03Viewing scheduled with WhatsApp confirmation and a 24-hour reminder.
Integrations that matter in Marbella
Idealista and Fotocasa for lead-gen; Witei and Sooprema as internal CRMs. In Marbella, the tools the sector already runs plug in without migration:
See all available integrations /product/integrations
Pricing
From €99/month for a single-location real estate agency in Marbella. Includes call handling, WhatsApp, integration with Follow Up Boss, kvCORE, Brivity, Real Geeks and LionDesk, and English-language support. No contract.
Start free trialReady to automate the front desk of your real estate agency in Marbella?
Live in under 48 hours. No changes to your current systems, no team training.
Talk to SolweesFrequently asked questions
Which languages can Solwees handle for customers in Marbella?
Solwees covers 50+ languages with automatic detection. In Marbella most traffic arrives in English, Russian, Arabic, German and French, and the agent switches mid-call without losing context.
How does it integrate with Follow Up Boss?
Native: the request is written into Follow Up Boss with customer details, time, and service information. No double entry, no CSV export.
Does it work over WhatsApp too?
Yes. The same agent handles voice calls and WhatsApp messages with the same flow. For real estate agencies in Marbella, this matters most when the 10:00 to 14:00 and 17:00 to 20:00 rush hits and your team can not pick up.
How long does it take to go live in Marbella?
Standard rollout: 48 hours from signup. That includes a local number, the connection to your system, custom voice, and a welcome script adapted to your real estate agency.
What about customers who do not show up?
Solwees sends a WhatsApp reminder 24 hours ahead and supports prepayment when you enable it. It is the highest-impact lever you can pull in the 10:00 to 14:00 and 17:00 to 20:00 window in Marbella.