Numa pioneered "text-back" for missed calls and grew into a multichannel SMB tool. Solwees covers the same channels plus WhatsApp and Instagram, in 50+ languages, and writes the booking into SevenRooms, OpenTable, CoverManager or Mozrest. EU-hosted from €39 / month.
Numa runs voice, SMS and Google Business chat. Outside the US, that channel mix is missing the two biggest sources of booking conversations: WhatsApp Business and Instagram DM. Solwees runs both as first-class channels with the same AI behavior as the phone.
Numa supports English plus a small set of other languages and is optimized for the US market. Solwees runs 50+ languages with detection on the first utterance and a mid-call switch, which is the realistic shape of a multilingual dining room.
Numa pricing is not publicly listed and is typically negotiated per location, in USD, with US data residency. Solwees publishes pricing (€39 to €499 / month, plus voice minutes packs) and is hosted in AWS Frankfurt with GDPR readiness.
| Solwees | Numa | |
|---|---|---|
| Channels | Voice + WhatsApp + Instagram DM + web widget + email | Voice + SMS + Google Business chat |
| Languages | 50+, mid-call switch | English-first, limited set |
| Booking CRM integrations | Native: SevenRooms, OpenTable, CoverManager, Mozrest | Integrations vary by vertical (restaurant POS, dealership DMS) |
| Voice latency | Under 800ms, 50+ languages with mid-call switch | Comparable |
| Pricing | AI from €99 / month (SOLO), flat subscription | Auto Pro from $49 / mo. Restaurants: not publicly listed, ~$200–400 / mo per industry reports Based on public Numa materials, 2026-05. |
| Hosting | AWS Frankfurt, GDPR-ready (SOC 2 + ISO 27001 in progress) | US-hosted |
| Mobile takeover | iOS + Android, one-tap takeover with full transcript | Dashboard + limited mobile |
We update this table as competitor pricing changes. Last reviewed: 2026-05.
For most non-US restaurants, WhatsApp is the channel that converts. Solwees runs a real WhatsApp Business integration with template messages, media handling and voice-note transcription. Instagram DM is the same agent persona, just on a different surface.
Solwees writes a confirmed booking into SevenRooms, OpenTable, CoverManager, Mozrest or Google Calendar with the right party size, deposit and time block. Two-way sync, so changes from the host stand propagate back to the AI in real time.
No port required to start. Most restaurants forward for the first 1 to 2 weeks as a safety net.
OAuth into SevenRooms, OpenTable, CoverManager or Mozrest. The full setup is usually under 30 minutes.
WhatsApp Business is the highest-volume addition for non-US restaurants. Instagram DM ties to your business account.
Review transcripts in the admin panel, confirm the booking rate matches or exceeds your Numa baseline, then disconnect Numa.
Numa was built around the US small-business communication stack: voice, SMS and increasingly Google Business chat. That stack reflects how a US diner contacts a restaurant. Outside the US, the channel mix is different. WhatsApp Business is the dominant text channel in most of Europe, Latin America, the Middle East and parts of Asia. Instagram DM is a serious second.
Solwees was built channel-first, with WhatsApp and Instagram as native integrations, not bolted-on add-ons. The agent persona, knowledge base and CRM hand-off logic are shared across every channel.
Numa, especially on the restaurant side, integrates with POS and feedback tools, but the actual booking life cycle still tends to live in the host's reservations app. Solwees integrates with the reservations app directly (SevenRooms, OpenTable, CoverManager, Mozrest, Google Calendar) and treats the booking commit as the success metric for the conversation.
Numa has a long track record in the US auto-dealership vertical and a deeper integration with US-specific tools like Google Business chat at scale. For a US restaurant group that already has a Numa contract and an account-management relationship, the inertia is real and not always worth breaking.
Solwees is the right answer when you operate internationally, when WhatsApp and Instagram are real channels for you, or when transparent EU pricing and hosting matter to your operations.
We run a guided demo on your menu or service list and show you the booking flow we'd put in place. No prep needed.