Reservations, deposits, waitlist.All in your CoverManager.

Solwees answers guests in WhatsApp, Instagram, Telegram and on the phone, checks availability in CoverManager by zone and party size, books the table and sends CoverManager’s own link when the slot needs a card guarantee or a prepayment. Fully booked? The assistant offers the waitlist.

Try for free7 days, no card needed

How to connect

Hola! Terrace for 6 on Saturday at 14:00?

Hola Marta! The terrace for 6 at 14:00 is free. For groups this slot asks for a card guarantee, nothing is charged now. Shall I book it?

Yes, book it

CoverManager · Reservations

Saturday

14:00Marta G. · 6 guestsTerrace · card guarantee

13:30Jon A. · 2 guestsInside

13:30Lucía F. · 4 guestsTerrace

13:00Pablo S. · 3 guestsWaitlist

Slot policy read: card guarantee
Reservation created in the terrace zone
Card guarantee link sent after booking

A guest asks for the terrace on Saturday. The slot needs a card guarantee: the assistant explains it, books the table and sends CoverManager’s link.

What Solwees does in CoverManager

With the official API connection the assistant sees zones, the payment rules of every slot and your cancellation policy.

What Solwees reads

Zones and availability by party size, with a zone filter
A 90-day calendar of open days
The payment rules of each slot: card guarantee or prepayment
Your cancellation policy
The guest’s reservations and details by phone, and whether they came

What Solwees writes

Reservations with a comment and the zone, marked in CoverManager as made by the assistant
Changes to the date, time, party size, comment and table
Cancellations, with the reason saved as a comment
Waitlist entries when the time is full

What the assistant does with CoverManager

The deposits and the waitlist work the way you set them in CoverManager.

Card guarantees and prepayments

If a slot needs a card guarantee or a prepayment, the assistant explains the terms before booking, and after it the guest gets CoverManager’s own link, with the policy summarised in English, Russian or Spanish.

The waitlist

When the time is full, the assistant first offers two or three real alternatives, then offers the CoverManager waitlist and adds the guest if they agree.

Zones before the booking

The assistant offers the terrace or inside as they are in CoverManager, and books in the chosen zone.

Visit length by party size

Set how long a table is held for two, four or eight people, and the assistant books with that duration.

Sunbeds and events

With Premium Guest in CoverManager, the assistant sells sunbeds, tables and paid events: zone, price, deposit and credit for food and drinks, with a payment link.

Menus and directions

The assistant sends your menu as a PDF, in the guest’s language if you uploaded one, and your location on the map. On calls they go to WhatsApp.

How to connect CoverManager

You connect it yourself in the App Directory, with the official API key or your CoverManager login.

1
Open the CoverManager card
In the App Directory, open CoverManager and the «Connection» tab.
2
Enter the access
Enter the scheduler slug from CoverManager, plus the API key or your CoverManager email and password.
3
Set durations and book a test
Set the default visit length and the length by party size, then ask the assistant for a table.

Good to know

Deposits, the cancellation policy and whether the guest came are read with the official API connection. A connection with the CoverManager login doesn’t have them.
CoverManager’s API can send a payment link but can’t attach a prepayment product to the reservation.
CoverManager’s availability doesn’t mark lunch and dinner, so Solwees splits them at 17:00 by default.
Premium Guest bookings can’t be edited: to move one, the assistant makes a new booking and cancels the old one. A place is held only after the deposit is paid.
On calls, menus and the map link go to WhatsApp, so connect WhatsApp and upload your menus.

Questions

Does the assistant handle card guarantees and prepayments?

Yes. When a slot in CoverManager needs a card guarantee or a prepayment, the assistant explains the terms, books the table and sends CoverManager’s own link.

What happens when a time is full?

The assistant offers two or three real alternatives first. If none suits, it offers the CoverManager waitlist and adds the guest if they agree. A waitlist place is not a reservation.

API key or login: which one?

The API key gives everything: deposits, the cancellation policy and whether the guest came. The login connection books, changes and cancels but doesn’t see payments.

Can it sell sunbeds or events?

Yes, with Premium Guest in CoverManager: the assistant offers days and events on sale, beds by zone and price, and sends a payment link for the deposit.

Does it work on the phone?

Yes. The same checks and bookings work on calls, and the menu or location can be sent to WhatsApp during the call.

Does the guest hear the cancellation fee?

Yes, with the API connection: the assistant reads your cancellation policy and tells the guest the fee before cancelling.