Security is our bedrock.
Verified by Vanta
Solwees is an AI receptionist and booking software for service businesses, and this page describes how it handles the data of a business and its clients: hosting, encryption and payments.
We protect your business data with banking-level encryption. Currently undergoing rigorous audits for SOC 2 Type II and ISO 27001.
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Real-Time Compliance Monitoring.
We partner with Vanta, the leading automated security and compliance platform, to continuously monitor our infrastructure, code, and employee devices.
GDPR (EU Privacy). High Priority
SOC 2 Type II (Security and Availability). In Progress
ISO 27001 (Information Security Management). In Progress
Our team is actively implementing controls to reach 100% audit readiness by Q4 2026.
Hosted on AWS Frankfurt.
EU-only data residency. We don't run physical servers. The same providers behind major banks and healthcare systems run ours.
Encryption in Transit
TLS 1.3 (HTTPS) for all connections
Encryption at Rest
AES-256 for all database records
DDoS Protection
Automatic mitigation via Vercel Edge Network
We do not touch your money
All payments are processed by Stripe, a PCI-DSS Level 1 provider. Solwees never accesses or stores full credit card numbers
Your conversations remain yours
Zero Training Policy
We do not use your private customer chats to train public AI models
PII Redaction
Sensitive data (like personal IDs) can be automatically redacted before processing
Have a specific question?
If you are an Enterprise client and need to review our Pen Test results or DPA (Data Processing Agreement), please contact us.
ceo@solwees.ai