Your platform keeps the calendar.Solwees fills it.
For booking systems and CRMs. Solwees answers the calls and messages your customers miss and writes the bookings straight into your platform. We bring the volume, you keep the customer.
Hi! Can I come for a cut and colour tomorrow before noon?
Hi Lucía! Anna is free at 11:00, it takes about two hours. Shall I book you in?
Yes, please!
Your platform
Tomorrow
Colour · Sara
Manicure · Eva
Cut and colour · Lucía
Booked in WhatsApp
- Client found by phone
- Booking created for 11:00
- Note added: booked in WhatsApp
A client writes in WhatsApp late in the evening, and the booking appears in the platform’s calendar with the client card and a note.
The calls nobody answers
- of calls to small businesses go unanswered (411 Locals call study)
- 62%
- time zones in the markets that book with your customers. Office hours cover three
- 14
- languages in a typical week of incoming calls in tourist regions. Most teams cover two or three
- 9
Where Solwees sits
We don’t compete with the booking system, we feed it. Solwees is the conversation layer, and your platform stays the system of record.
The customer
A salon, restaurant, clinic or gym
- Wants to answer around the clock without hiring a receptionist
- Loses revenue every time a call is missed
- Already pays your platform to manage the calendar
Solwees
One booking flow on every channel
- Calls, WhatsApp, the website chat, Instagram and email
- Quotes services, takes deposits, moves bookings
- 50+ languages, replies on a call in under a second
- Hands over to a person when needed
Your platform
The calendar and the system of record
- Owns the booking, the slot and the payment
- Owns the customer’s plan, billing and support
- Gets every booking Solwees confirms
What lands in your platform
Solwees writes into your system during the conversation, not in a nightly sync. What exactly it writes depends on what your API offers.
Bookings
Created, moved and cancelled in your calendar while the client is still in the chat or on the call, with the service, the specialist and a comment.
Client records
A returning client is found by phone, a new one is created with name and phone, so nobody is added twice.
Deals and stages
In sales CRMs, a deal with the meeting date, the channel, the service and the budget, moved through your pipeline as the conversation goes.
Notes and call results
A note on the client’s timeline after each conversation. After a call, the outcome, a summary and the transcript.
The whole conversation
Bitrix24 Open Lines and Kommo chats get the full conversation, so the team reads it without leaving the CRM.
Payments show in your marketplace
Every payment for Solwees is reported to your app marketplace, so the subscription shows as paid in your platform. This already works with Altegio.
Systems Solwees already works with
Each one has its own page with what the assistant reads and writes there.
Restaurants
Sales CRMs
What we need from your API
If your platform has these, we can build the integration on our side. Most of the work is ours.
Access by key or OAuth
A token per business or an OAuth app. We work with both.
Free time
Free slots by service and specialist, or tables by party size and time.
Create, change, cancel
The three calls that turn a conversation into a booking in your calendar.
Client lookup by phone
So a returning client is recognised and not created twice.
A sandbox
A test account to build and check against before anything touches real bookings.
Webhooks, if you have them
Optional. Events about bookings made by staff keep the assistant’s picture of the day fresh.
Three ways to partner
Pick the depth that fits your platform. You can move up as the partnership grows.
Listed
Listed integration
Solwees connects through your public API and you list us in your app marketplace. The lightest commitment and the fastest start.
- Free integration
- 30% recurring commission, paid for life
- Standard support
Official Partner
Joint go-to-market
Co-marketing, customer events, deeper data exchange and joint case studies. The tier most CRM partners pick.
- Everything in Listed
- Co-branded landing pages and joint announcements
- Shared work on customer success
- Quarterly business reviews
Strategic
White label or embedded
Solwees inside your platform under your brand, on custom commercial terms. For platforms that want an assistant as their own product line.
- Custom contract
- Dedicated engineering and support
- A say in the roadmap
Your customers earn more. So does your platform.
Solwees doesn’t compete for your customer’s budget. It grows it, and three effects build on each other.
Your customer wins
More booked revenue, less churn
- Every missed call, WhatsApp message and DM is answered: bookings the calendar would have lost
- Prepayment for the slot makes no-shows rare and covers the loss when they happen
- Cover around the clock in many languages, so tourist and after-hours bookings stop slipping
- The cost of a receptionist turns into the cost of software, and the margin grows
Your platform wins
Higher lifetime value, lower churn
- Customers handle more bookings, use your platform more and move to higher plans
- Every customer with Solwees stays longer: leaving your platform means losing the assistant too
- A feature competing platforms can’t match without us
- 30% revenue share on every install. Recurring, with no cap and no end date
Solwees wins
Distribution at scale, fast
- Businesses that already pay for booking software
- An introduction from a trusted platform beats any cold outreach
- A joint roadmap: your customers’ requests shape what we build next
- The revenue share funds the long-term work both sides benefit from
From the first call to live in about 30 days
Your team spends about two hours in total, spread across the weeks.
- 1
Discovery
Week 1
A kickoff call. We confirm the API, sandbox access and contacts, and sign the NDA and the partner agreement.
- 2
Build
Weeks 2 and 3
Our engineers build the integration against your sandbox, test it, and run joint checks with your team.
- 3
Launch
Week 4
Production access, the first joint customer, and the listing in your marketplace goes live.
- 4
Scale
Weeks 5 to 8
Co-marketing, a joint announcement and a case study. Quarterly reviews begin.
Booking data stays in your platform
Solwees keeps only what the conversation needs. Hosted in the EU and encrypted, with SOC 2 and ISO 27001 audits in progress.
- Hosted in the EU, in Frankfurt. The company is registered in Estonia (SMYADGT OÜ)
- SOC 2 Type II and ISO 27001 audits in progress. Bridge letters available
- GDPR by design. Signed DPAs. Customer data is not used for training, personal data is redacted
- 99.9% uptime SLA. If Solwees is unavailable, your platform’s own booking flow takes over
- A public list of subprocessors with signed DPAs
The first call takes 30 minutes.
The partner agreement is on your desk the next day. On the call we decide which tier we start with.