Never Miss a Client Again Phone automation that sounds human
Solwees is an AI phone agent and AI receptionist for salons, clinics and restaurants. It answers calls around the clock and books clients into your booking system.
Try for freeHow much money did you lose today?
Missed-call revenue loss
Calls during peak hours
01/03A 411 Locals study found that 62% of calls to small businesses go unanswered, and most of them are missed at the busiest hours.
Callers who never call back
02/03Most callers won't try a second time. They call your competitor instead.
Hours on repetitive questions
03/03"Are you open?", "how much?", "do you have parking?". Your staff answers the same handful of questions every shift.
What does an AI phone agent do on a call?
An AI phone agent picks up the call, speaks with the caller in natural language and does the work of a receptionist. Solwees finds out what the caller needs, checks free times in your booking system, makes the booking and confirms it aloud. Every answered call is saved with its recording and transcript, and when a caller asks for a person during your working hours, Solwees rings your team in the mobile app.
Solwees is an AI phone agent and AI receptionist for salons, clinics, restaurants and other service businesses. It answers calls around the clock, books appointments and tables in the system you already use, and answers questions about services, prices and opening hours.
Greets the caller
Solwees picks up the call and opens with the greeting you wrote for your business; if you wrote none, it uses a standard one.
Understands the request
Solwees understands plain speech and tells a new booking from a change, a cancellation or a question about services, prices and opening hours.
Checks free times
Solwees looks up free times in the connected booking system during the call and offers the caller only the slots that are open.
Makes the booking
Solwees names the service, the date and the time, and after the caller says yes it writes the booking into your booking system.
Confirms and keeps a record
Solwees saves every answered call in your chats with its recording and transcript, and a confirmation message goes to the client if you switched that notification on.
Hands over to a person
When the caller asks for a person during your working hours, Solwees puts the call on hold and rings your team in the Solwees mobile app; if nobody answers in 30 seconds, it tells the caller that a manager will call back.
A voice your callers will trust
Solwees speaks with natural pauses, intonation, and turn-taking. The person on the line hears a calm professional, not a robot reading a script. Pick an industry and see a real conversation unfold.
Natural turn-taking
Knows when to listen, when to reply, and when to hand off. No awkward overlaps.
Reads the room
Detects frustration, urgency, and hesitation. Adjusts tone in real time.
Picks up context instantly
Remembers the last interaction, the current booking, the caller's preferences.
Features
50+ Languages & Dialects
Whether your client speaks English, Spanish, German, or French, Solwees detects the language instantly and switches effortlessly.
Ultra-Low Latency
Replies in <800ms. Faster than human thought. No awkward pauses or "robot delays."
CRM Synchronization
Not just a chat. Solwees reads your real-time availability and writes bookings directly into SevenRooms, Booksy, or Altegio.
Smart Transfer
Solwees handles routine tasks like booking, hours and menu questions. For complex or VIP requests, it transfers the call to a human manager with the full context.
How It Works
Connect
Forward your business phone number to Solwees.
Train
Upload your menu, price list, or PDF knowledge base.
Go Live
Solwees starts answering calls instantly.
Works with your existing stack
Don't see your CRM? We build custom integrations in 3-5 days
Questions about the AI phone agent
How much does an AI phone agent cost?
Answering calls is part of the Studio plan: €249 a month for one location, with 100 call minutes included. On the Solo plan, €99 a month, calls are switched on by a pack of minutes: 100 minutes for €39, bought once, and the minutes do not expire. The free trial lasts 7 days, needs no card and includes 20 call minutes. These are the prices as of October 2026.
Which phone numbers can the AI phone agent answer?
Solwees answers a phone number connected to your workspace. You can buy a new number in the dashboard and choose the assistant that answers it; in many countries the number needs a document check first, which usually takes 1 to 3 business days. To keep the number your clients already know, set up call forwarding from it to the Solwees number with your phone provider. Moving an existing number into Solwees is not available.
Which languages does the AI phone agent speak?
Solwees holds conversations in 50+ languages. A call starts in the language you set for the assistant, and the assistant switches when the caller asks for another language or keeps speaking it. You can also limit the assistant to a list of languages, and then it stays within that list. The greeting is written separately for each language.
What happens when the AI phone agent cannot answer or the caller asks for a person?
Solwees does not guess. When the answer is not in your materials, Solwees says it will check, passes the question to your team and stays on the line. When the caller asks for a person during your working hours, Solwees puts the call on hold and rings your team in the mobile app, with the reason on screen. If nobody answers in 30 seconds, it tells the caller that a manager will call back. Outside working hours it says that someone will call back during working hours.
Which booking systems does the AI phone agent work with?
On a call Solwees checks free times and books in the system you already use. For salons these are Altegio, Booksy, Fresha and Treatwell; for clinics, Doctra. For restaurants Solwees works with SevenRooms, OpenTable and CoverManager, and with other reservation systems through the Mozrest bridge. In hotels on Exely Solwees reads room availability and passes the request to a manager, who confirms the reservation. A booking made by phone appears in the same calendar as a booking made in WhatsApp. The full list is on the integrations page.
Can Solwees make outbound calls too?
Yes, from the Studio plan up. You upload a contact list, set the calling hours and write the task for the call. Solwees phones each person, tries again when nobody answers and saves every answered call in your chats with a transcript. Outbound calls use the same call minutes as incoming ones.
How long does setup take and what is needed?
There is no fixed setup time: you set Solwees up yourself in the web dashboard, and the 7-day free trial with 20 call minutes is there for that. Three things are needed: a phone number connected to Solwees with an assistant chosen to answer it, your services, prices and rules, and a connected booking system if the assistant should book. The slowest step is usually a new number: in many countries it needs a document check that takes 1 to 3 business days.
Does the assistant tell callers that it is an AI?
Yes, when a caller asks directly: by default Solwees says that it is the AI assistant of your business, and it never claims to be a human. You choose the assistant’s name and write the greeting yourself, so you decide how it introduces itself at the start of a call. The greeting is written separately for each language.
Guides on this topic
- GuideWhat is an AI receptionist and how does it answer calls and messages?An AI receptionist answers calls and messages, books appointments and hands over to a person. How it works step by step, its limits, prices and how to choose.Read the guide
- GuideHow much does an AI receptionist cost?How much an AI receptionist costs per month in 2026: per minute, per call, per client and flat plans, published pricing from thirteen providers, two examples.Read the guide