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Solwees AI
All comparisons

Goodcall alternative: an AI receptionist for calls, WhatsApp and Instagram

Goodcall describes its product as agentic voice AI that answers and automates customer service and sales requests on every phone call. It is a self-serve AI phone agent that answers inbound calls, captures leads, takes messages and transfers calls. The facts about Goodcall on this page come from its own site and help centre, read on 2 October 2026.

Solwees is an AI receptionist and booking software for service businesses. It answers phone calls, WhatsApp, Instagram, Telegram, Messenger, website chat and email around the clock, books appointments and reservations into the booking system or CRM the business already uses, sends reminders, and hands the conversation to a person when it should.

Which one to choose

Choose Solwees if

  • Clients write to you in WhatsApp, Instagram or Telegram as well as call.
  • Your business is outside the United States: the Goodcall help centre says it is currently available in the USA.
  • Your clients speak many languages: Solwees states 50+, and the Goodcall pricing and product pages show no language list.

Choose Goodcall if

  • You are a business in the United States and need inbound calls answered.
  • You want unlimited call minutes at a price per agent: $79 a month on monthly billing.
  • You use Boulevard: Goodcall creates, cancels and reschedules appointments there.

Solwees and Goodcall side by side

SolweesGoodcall
What it is
SolweesAI receptionist and booking software: a finished product that a business sets up in a dashboard
GoodcallAI phone agent that answers inbound calls, captures leads and transfers calls
Channels
SolweesPhone calls, WhatsApp, Instagram, Telegram, Facebook Messenger, website chat, email. Viber is a paid add-on
GoodcallInbound phone calls and a texted link, by its product and help pages; articles on its site also describe outbound calling. WhatsApp, Instagram and website chat are not listed there
Booking systems and CRMs
SolweesSalons: Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio, Wix Bookings. Clinics: Altegio, Doctra, Tooki. Restaurants: SevenRooms, OpenTable, CoverManager and other systems through Mozrest. Chats are written into Bitrix24. Other systems are connected on request; the list is on the integrations page
GoodcallIts help centre documents a Boulevard integration and Zapier; by default the agent texts the caller a link to the booking page. Articles on its site also describe working with Fresha, Booksy, OpenTable, Resy and SevenRooms through their APIs
Languages
Solwees50+ languages in conversations
GoodcallNo language list on its pricing or product pages; its articles say voice agents are multilingual
Pricing
SolweesPer location per month: Solo €99 (the assistant in chats), Studio €249 (adds phone answering, 100 minutes and outbound calls), Network €499. Free trial: 7 days, no card
GoodcallAs of October 2026, per agent on monthly billing: Starter $79, Growth $129, Scale $249, with unlimited minutes and 100, 250 or 500 unique callers a month, then $0.50 per caller. 14-day free trial
Who it is for
SolweesService businesses that take bookings: salons, clinics, restaurants, hotels
GoodcallBusinesses of all sizes; its help centre says it is currently available in the USA, with a beta for international numbers

The Goodcall column repeats what its own site said on 2 October 2026; the pages are linked at the bottom of this page. Solwees prices are as of October 2026.

What to compare before you choose

AI receptionists look alike in a demo. They differ in three things that decide the result for a business that works by appointment.

Which channels the assistant answers

List where your clients reach you: phone, WhatsApp, Instagram, website chat. A product that answers only calls leaves the messages to your staff. Solwees answers calls and chats with one assistant and keeps them in one inbox.

Where the booking ends up

Ask whether the booking is written into the booking system you use, or reaches staff as a message to enter by hand. Check that your system is named in the vendor’s list of integrations.

What the bill depends on

Per minute, per call, per location or a monthly plan: count the cost of your busiest month. Solwees charges per location per month; phone minutes come with the Studio plan or in packs that do not expire.

What Solwees does

One assistant on calls and in chats

Solwees answers phone calls, WhatsApp, Instagram, Telegram, Messenger, website chat and email around the clock, in 50+ languages. Every conversation lands in one inbox that the team opens on the web or in the mobile app.

  • Answers from the knowledge base you fill in: prices, services, terms
  • Hands the conversation to a person when the client asks for one or your rules require it
  • Phone answering comes with the Studio plan, or with a pack of minutes on Solo

Bookings go into the system you already use

The assistant books appointments and reservations into your booking system and sends reminders. Solwees works on top of the system you have and does not replace it. A business without a supported system can take bookings into the calendar of Solwees itself.

  • Salons: Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio, Wix Bookings
  • Clinics: Altegio, Doctra, Tooki. Restaurants: SevenRooms, OpenTable, CoverManager and other systems through Mozrest
  • Chats are written into Bitrix24; other systems are connected on request
Solwees web dashboard: the inbox with a client card

Where Goodcall is the better choice

Goodcall is the better choice for a business in the United States that wants its inbound calls answered at a fixed price: $79 a month per agent on monthly billing, with unlimited minutes, counted by unique callers. It is set up without engineers, has a Boulevard integration for salons, and states SOC 2 Type II, ISO 27001 and HIPAA. A 14-day free trial is available.

Where Solwees is the better choice

Solwees is the better choice wherever clients write as well as call, and for a business outside the United States. The assistant answers WhatsApp, Instagram, Telegram, Messenger, website chat and email along with the phone, in 50+ languages, and completes the booking inside the booking system the business already uses.

Moving from Goodcall to Solwees

  1. Start the free trial

    7 days, no card. The whole platform is open, with up to 100 active clients and 20 call minutes.

  2. Connect your booking system

    Choose it in the list of integrations. From then on the assistant books into the system your team already works in.

  3. Connect the channels

    WhatsApp, Instagram, Telegram, Messenger, website chat and email, plus a phone number if the assistant should answer calls. Fill the knowledge base with your services, prices and rules.

  4. Test on real conversations, then switch

    Try the assistant on one channel or one location first. Move the rest when you are satisfied, and cancel what you no longer need.

Questions about Goodcall and Solwees

What is the difference between Goodcall and Solwees?

Goodcall is an AI phone agent: it answers inbound calls, takes messages, captures leads and transfers calls. Solwees is an AI receptionist and booking software: it answers calls and also WhatsApp, Instagram, Telegram, Messenger, website chat and email, and books appointments and reservations into the system the business already uses.

How much does Goodcall cost compared with Solwees?

Goodcall, as of October 2026, costs $79, $129 or $249 a month per agent on monthly billing, with unlimited minutes and a cap of 100, 250 or 500 unique callers, then $0.50 per extra caller; annual billing is 15% lower. Solwees costs €99 a month per location for the assistant in chats and €249 a month with phone answering and 100 call minutes.

Is Goodcall available outside the United States?

The Goodcall help centre says Goodcall is currently available in the USA and mentions a beta for international numbers; its privacy terms say the services are intended only for users located in the United States. Solwees holds conversations in 50+ languages and is used through a web dashboard and a mobile app; whether a phone number can be connected in your country is worth checking during the free trial.

Can Goodcall book appointments?

Goodcall books in two ways. With its Boulevard integration the agent creates, cancels and reschedules appointments; otherwise the default action is to text the caller a link to the booking page of the business. Articles on its site also describe access to Fresha, Booksy and OpenTable through their APIs. Solwees books during the conversation into the systems it works with, among them Altegio, Booksy, Fresha, SevenRooms, OpenTable and CoverManager.

Does Goodcall work with WhatsApp or Instagram?

The Goodcall product and help pages list inbound phone calls and a text message with a link sent to the caller; WhatsApp, Instagram and website chat are not listed there. Solwees answers in WhatsApp, Instagram, Telegram, Messenger, website chat and email with the same assistant that answers the phone.

Facts about Goodcall were checked on 2 October 2026 against its own pages: goodcall.com/pricing, help.goodcall.com/en/articles/11372295-integrating-boulevard-for-ai-powered-appointments, help.goodcall.com/en/articles/8007552-what-countries-is-it-available-for, trust.goodcall.com, goodcall.com, goodcall.com/voice-ai/how-to-build-an-ai-voice-agent, goodcall.com/business-productivity-ai/fresha, goodcall.com/business-productivity-ai/opentable, help.goodcall.com/en/articles/8007565-privacy, help.goodcall.com/en/articles/8007538-schedule-appointments-with-your-ai-agent.

See Solwees with your own data

We run a guided demo on your menu or service list and show how booking would work for your business. No preparation is needed.

Solwees app: bookings for the week