Every Pet Deserves a Groomer Who Answers

Solwees is an AI receptionist for pet grooming salons that answers calls, WhatsApp and Instagram while the groomers work and books the visit in your booking system.

Try for free

You can't answer calls while bathing a dog

Grooming sessions demand your full attention. Every missed call is a pet owner who books your competitor instead.

€45

avg. revenue lost per missed booking call

62%

of calls to small businesses go unanswered (411 Locals call study)

16.6%

of bookings end in a no-show (Solwees data, May to August 2026)

Which AI receptionist fits a pet grooming salon?

A grooming salon needs an AI receptionist that answers while the groomer has a dog on the table, books into the system the salon already uses, quotes the price list as it is and passes questions about aggressive or unwell animals to a person. Solwees answers calls, WhatsApp and Instagram, books the visit in Booksy, Altegio or Fresha and reminds the owner the day before. Services are offered exactly as they are named in your booking system.

Solwees for grooming salons, in short

Solwees answers calls, WhatsApp, Instagram and website chat while the groomers work with the animals.
Solwees offers the grooming services, their length and their prices exactly as they are set up in your booking system.
Solwees books the visit in Booksy, Altegio or Fresha at a time the system shows as free.
Solwees reminds the owner the day before and moves the visit if plans change.

Solwees Capabilities

Bath and haircut for Max, a Golden Retriever, tomorrow?

Smart session scheduling

Knows the breed, coat type, and service duration, and books the right slot automatically

Multi-pet & multi-owner booking

One client, three pets? Solwees handles complex schedules and books them back-to-back without conflicts

Books appointments while you sleep

40 percent of pet grooming bookings happen after 7 PM. Solwees is always available, with no voicemail and no missed revenue

Reminder: Max's grooming session

is tomorrow at 11:00 AM. Would you like to confirm?

Proactive reminders cut no-shows

If they cancel, the slot is instantly freed and offered to the next client on the waitlist

Syncs with your booking system and CRM

Two-way sync with Booksy, Altegio, Fresha, and Google Calendar, plus your CRM in Bitrix24 or amoCRM. Your schedule and client records stay accurate, with zero manual updates.

Booksy

Fresha

Vagaro

Bitrix24

Stripe

Booking Software for Pet Grooming Salons: Automated Booking and Smarter Scheduling

Solwees handles every inbound call, message, and online request with a natural voice that handles breed-specific grooming needs, multi-pet household scheduling, and service preferences, and reaches back out to reactivate lapsed clients. With automated booking for your pet salon, you fill your grooming slots 24/7, even while clippers are running.

Pet grooming salons face a unique challenge: high call volume from anxious pet owners who want immediate answers. Missing a single call can mean losing a loyal client to a competitor. Traditional grooming appointment software requires manual data entry and constant staff attention. Solwees eliminates this entirely, managing the full booking workflow autonomously from first inquiry to final confirmation.

With Solwees as your grooming appointment software, you get real-time calendar and CRM sync, automated WhatsApp reminders and follow-ups, and in-chat deposit collection that cuts no-shows. Pet owners get fast responses. Your groomers keep working without interruptions. Start your free trial today.

Benefits of Automated Booking for Your Pet Grooming Salon

Solwees integrates with your existing calendar and CRM, and captures bookings through voice calls, WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, and your website chat, all from a single AI platform. It manages groomer availability, service duration, and back-to-back appointments, so your schedule stays tight without manual juggling.

Pet owners expect fast, clean responses. You get a booking system that sounds like your brand, confirms appointments, sends prep reminders, and rebooks cancellations automatically. More repeat bookings, more referrals, less admin time.

Questions grooming salon owners ask

Can an AI receptionist book grooming by breed and coat type?

Only through your service list: Solwees has no special questions about breed, size or coat. Solwees offers the services as they are named in your booking system, for example a full groom for a small dog and for a large dog, with their length and price. Where the price depends on the state of the coat, write the range in the knowledge base and say that the groomer confirms it on site.

Can Solwees book two or three pets of one owner?

Yes, Solwees books each pet as a separate visit in the booking system, at the times the system shows as free. If your salon has its own rule for several pets, such as a discount or one long visit, write it in the knowledge base or set a handover so that an administrator arranges the visit.

Which booking systems for groomers does Solwees work with?

Solwees works with the salon booking systems that have a connector: Booksy, Altegio, Fresha and Treatwell. Solwees takes the list of services with their length and price and the free times from the system and puts the visit there. There is no connector made specially for grooming software. The current list is on the integrations page, and other systems are connected on request.

What does Solwees do when an owner asks about an aggressive, old or sick animal?

Solwees follows your rule and does not decide by itself. Write in the knowledge base which animals you accept and on what terms, for example a muzzle, a vet note or a visit without other animals around, and Solwees will say exactly that. For everything else set a handover: the administrator gets the chat with a short summary and answers in the same messenger.

Does Solwees remind owners about the grooming visit?

Yes, Solwees writes to the owner the day before with the time and the address of the salon. The owner can answer in plain words, for example that the dog is unwell, and Solwees finds another day and moves the visit. The message is sent only for visits that sit in a connected booking system, and it is part of the Marketing module at €19 a month.

How much does an AI receptionist for a grooming salon cost?

Solwees costs €99 a month for one grooming salon on the Solo plan, where it answers WhatsApp, Instagram and website chat. If owners also call, phone answering is added with a pack of 100 minutes for €39, bought once, or with Studio at €249 a month. Prices as of October 2026. The first 7 days are free and include 20 call minutes for a test.