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MozrestSolwees

One connection to your reservation platform.

Mozrest connects booking channels to restaurant reservation platforms. Solwees books through it: the assistant answers guests in WhatsApp, Instagram, Telegram and on the phone, checks availability by area and party size and makes the reservation in your platform.

Try for free7 days, no card needed
How to connect

Solwees is an official Mozrest partner.

WhatsApp

Hi! Table for 3 tonight around 20:00?

Hi Ben! 20:00 is taken, but 19:45 and 20:30 are free for 3. Which one?

20:30 please

Mozrest · Reservations

Tonight

20:30Ben T. · 3 guestsMain room
20:00Alice W. · 3 guestsMain room
19:45Omar H. · 2 guestsBar
19:30Grace L. · 4 guestsGarden
  • Alternatives found when 20:00 was full
  • Table held, then the reservation confirmed
  • Reservation confirmed in your platform

A guest asks for a table in WhatsApp. The reservation goes through Mozrest to your reservation platform.

What Solwees does through Mozrest

Every check goes through the Mozrest Booking Channel API to your reservation platform.

What Solwees reads

  • Your venue and its time zone
  • The areas guests can book
  • Availability and the nearest free times
  • Whether the guest came, after the visit

What Solwees writes

  • Reservations in two steps: the table is held, then confirmed, with notes
  • Notes from the guest’s request
  • Changes to the date, time and party size
  • Cancellations with a reason

What the assistant does through Mozrest

Guests book in a chat; your platform gets a normal reservation.

Alternatives, not a dead end

When the time is taken, the assistant offers the nearest free times instead of a no.

Areas

The assistant offers the areas guests can book and makes the reservation in the chosen one.

In the guest’s language

The assistant answers in the guest’s language, by chat or on the phone.

Large groups to your team

Set a maximum party size, and bigger groups go to your team as a private event with their details.

Menus and directions

The assistant sends your menu as a PDF, in the guest’s language if you uploaded one, and your location on the map. On calls they go to WhatsApp.

Deposits with Stripe

With Stripe connected and a prepayment rule set, a payment link for the deposit goes to the guest’s phone after the booking.

How to connect Mozrest

Mozrest connects with an API token. The venue is picked by itself if you have one.

  1. 1

    Get the token

    Get a Booking Channel API token from Mozrest.

  2. 2

    Paste it in Solwees

    Open the Mozrest card in the App Directory and paste the token. Add the venue ID if you have several venues.

  3. 3

    Book a test table

    Ask the assistant for a table and check that it appears in your reservation platform.

Questions

What is Mozrest?

A hub that connects booking channels to restaurant reservation platforms. Through it, Solwees books into the platform you already use.

Does the guest get a confirmation?

If the guest gives an email, your platform sends its usual confirmation to it.

Can guests change or cancel by chat?

Yes. The date, time and party size can be changed, and the reservation cancelled with a reason.

What if the time they want is taken?

The assistant offers the nearest free times right away.

Does it work on the phone?

Yes. The same checks and bookings work on calls.

Is there a waiting list?

Not through Mozrest: its API doesn’t support one.

Other integrations

See all integrations

Connect Mozrest

Free for 7 days, no card. Paste the token and book a test table.