Every Inquiry Counts Never Miss a Consultation

Solwees is an AI receptionist for aesthetic clinics that answers calls, WhatsApp and Instagram around the clock, books consultations and passes medical questions to a doctor.

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A missed call is a missed €300+ treatment

You're mid-procedure. The phone rings. They won't leave a voicemail. They'll just call the next clinic on Google.

€150–500

average revenue lost per missed consultation call

50%

of patient enquiries to clinics on Solwees start outside working hours (Solwees data, May to August 2026)

10.7 h

is how long the slowest 1 in 10 patient enquiries waits for a staff reply in clinics (Solwees data, May to August 2026)

Which AI receptionist fits an aesthetic clinic?

An aesthetic clinic needs an AI receptionist that books consultations without giving medical advice, answers the evening enquiries that come from Instagram and WhatsApp, quotes prices exactly as the clinic set them and brings in a doctor when the question is clinical. Solwees books consultations and treatments in Altegio, Booksy or Fresha, answers only from the knowledge base of the clinic and can write every chat into Bitrix24.

Solwees for aesthetic clinics, in short

Solwees answers enquiries about injections, laser and skin treatments by phone and in WhatsApp, Instagram, Telegram and website chat.
Solwees books a consultation or a treatment with the right specialist in the connected booking system.
Solwees quotes prices, preparation rules and aftercare only from the knowledge base the clinic fills in.
Solwees does not diagnose or recommend a treatment and hands such questions to a doctor or an administrator.

Solwees Capabilities

Instant consultation scheduling

AI checks practitioner availability and books Botox, filler, or laser consultations in real-time.

Multiple inquiries at once? No problem. Nobody waits on hold.

Automated follow-up and rebooking

AI tracks treatment timelines and reaches out on schedule: "Hi Emma, it's been 4 months. Ready for your next Botox session?"

Cancelled slots go straight to your waitlist.

Treatment plan management

AI keeps track of each client's treatment history, upcoming sessions, and contraindication notes.

Pre-appointment instructions and post-treatment care reminders go out automatically.

24/7 booking, even after hours

Most aesthetic inquiries come in during the evening when clinics are closed. Solwees catches every one.

Clients book at midnight. They wake up with a confirmation.

Connects with your clinic tools

Two-way sync with Booksy, Altegio and Fresha, plus your CRM in Bitrix24, amoCRM or the built-in Solwees CRM. Every booking, note and payment stays accurate.

Phorest

Fresha

Booksy

GlossGenius

Vagaro

Stripe

Booking Software for Aesthetic Medicine Clinics: Automate Consultations and Bookings 24/7

Running an aesthetic clinic means your hands are literally busy. You're mid-injection, mid-consultation, mid-everything. And the phone keeps ringing. Solwees picks up so you don't have to. It books Botox appointments, schedules filler consultations, and handles follow-up sessions while your practitioners stay focused on the work that actually pays.

Here's the thing about aesthetic clients: they don't wait. If nobody answers, they call the next clinic on Google. Solwees makes sure that never happens. It knows your treatment menu, your practitioner schedules, and your consultation protocols. Boutique med spa or multi-practitioner clinic, it adapts. No hold music. No missed revenue.

Solwees sends follow-up reminders, checks in on treatment plans, and calls or messages past clients to rebook them before they drift to another clinic.

How AI Booking and Messaging Works for Aesthetic Clinics

Every call, WhatsApp, Instagram and website message gets answered by a natural voice or reply. Solwees handles consultation requests, recommends treatments, collects deposits, and confirms appointments. It syncs two-way with Booksy, Altegio, Fresha and your CRM in Bitrix24 or amoCRM.

Solwees learns your clinic inside out: treatment types, recovery timelines, contraindications, pricing tiers. It handles requests in multiple languages, collects pre-consultation details, and sends confirmation messages in your brand voice. Your clinic gets a front desk that answers 24/7, turns more inquiries into booked consultations, and gives clients the response speed they expect from a premium practice.

Guides on this topic

Questions aesthetic clinic owners ask

Can an AI receptionist answer questions about Botox, fillers and laser?

Yes, Solwees answers within what the clinic wrote in the knowledge base: what the procedure is, how long it takes, how to prepare and what it costs. Solwees repeats that text and adds nothing of its own. It does not judge whether a treatment suits a particular person: questions about contraindications or expected results go to a doctor or an administrator.

What does Solwees do when a patient writes about a reaction after a procedure?

Solwees does not comment on the reaction and hands the conversation to staff. Solwees does not diagnose, does not recommend treatments and does not say whether a reaction is normal. When a patient describes severe pain, bleeding or a high temperature, Solwees advises urgent care and passes the chat to staff right away. In other cases the patient is told that a doctor or an administrator will answer.

Which booking systems does Solwees work with in an aesthetic clinic?

Solwees books into Altegio, Booksy, Fresha and Treatwell, and into the clinic systems Doctra and Tooki. Every chat can be written into Bitrix24. The list of supported systems is on the integrations page, and other systems are connected on request. A direct integration with electronic medical record systems does not exist yet. A clinic without a supported system can take bookings in the calendar built into Solwees.

Can Solwees book a consultation outside the working hours of the clinic?

Yes, Solwees answers at night and at weekends, offers free times from the booking system and writes the booking there. In clinics that use Solwees, 50% of patient enquiries start outside working hours (Solwees data, May to August 2026). In the morning the administrator sees the conversations and the new bookings in the dashboard and in the mobile app.

Can Solwees remind patients about a repeat procedure?

Partly: Solwees sends a reminder the day before a booked visit and a win-back message to clients who have not come for a while, and both belong to the Marketing module. A reminder tied to the interval of one procedure, for example four months after an injection, is not a ready setting: build a client group by service and time since the last visit and send it a broadcast.

How much does an AI receptionist for an aesthetic clinic cost?

Solwees costs €249 a month per branch on the Studio plan, the plan for a clinic that takes calls: it answers the phone, with 100 minutes included, and chats for up to 1,000 active clients a month. A clinic that works only through Instagram and WhatsApp can start on Solo at €99. The Marketing module with reminders and win-back messages is €19. Prices as of October 2026.