Guests write and call.Tables are booked in SevenRooms.

Solwees answers guests in WhatsApp, Instagram, Telegram and on the phone, checks availability in SevenRooms for the date, time and party size, and books the table through the official SevenRooms API, linked to the guest’s profile.

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How to connect

Hi! A table for 4 on Saturday at 21:00? It’s my wife’s birthday

Hi Carlos! Saturday at 21:00 for 4 is available. I’ve noted the birthday. Shall I book it under your name?

Yes please

SevenRooms · Reservations

Saturday

21:00Carlos R. · 4 guestsBirthday note

20:30Emma S. · 2 guestsTerrace request

20:00Hugo L. · 6 guestsWindow table

19:30Nina P. · 3 guestsGluten allergy

Guest profile found by phone
Reservation created through the official API
The request saved as a note

A guest asks for a table for four in WhatsApp. The reservation appears in SevenRooms with the guest’s note.

What Solwees does in SevenRooms

Every check is a live call to SevenRooms, so the assistant offers the times SevenRooms reports as free.

What Solwees reads

Availability for the date, time window, party size and duration
Tables with their seating area and the party size each one takes
The guest profile by phone and the guest’s reservations
Whether the guest came, after the visit

What Solwees writes

Reservations with notes, duration, table and email, linked to the existing guest by phone
Changes to notes, duration and table
New time or party size: a new reservation is made and the old one cancelled
Cancellations with a reason

What the assistant does with SevenRooms

It works like a host who always picks up and knows the book.

Knows the guest

A returning guest is recognised by phone, and the reservation is linked to their SevenRooms profile.

Special requests in the note

Birthdays, allergies, a high chair or a quiet table go into the reservation note, marked as written by Solwees.

Changes and cancellations

The guest changes the time or the number of people in the same chat. The assistant rebooks safely and keeps the old reservation if the new one fails.

Large groups to your team

Set a maximum party size, and bigger groups go to your team as a private event with their details.

Menus and directions

The assistant sends your menu as a PDF, in the guest’s language if you uploaded one, and your location on the map. On calls they go to WhatsApp.

Deposits with Stripe

With Stripe connected and a prepayment rule set, a payment link for the deposit goes to the guest’s phone after the booking.

How to connect SevenRooms

SevenRooms connects through its official API. You need API access from SevenRooms and your venue ID.

1
Get API access
Ask SevenRooms for API credentials: an API key, or a client ID and secret.
2
Paste them in Solwees
Open the SevenRooms card in the App Directory and enter the credentials and your venue ID.
3
Book a test table
Ask the assistant for a table and check that the reservation appears in SevenRooms.

Good to know

SevenRooms can’t change the time or party size of a reservation in place, so Solwees makes a new reservation and cancels the old one. The reservation number changes.
The waiting list is not supported with SevenRooms.
Seating areas are not offered as a choice with SevenRooms.
Deposits are taken through Stripe, not through SevenRooms.
On calls, menus and the map link go to WhatsApp, so connect WhatsApp and upload your menus.

Questions

Is it the official SevenRooms API?

Yes. Solwees connects with API credentials issued by SevenRooms.

Does the guest end up in SevenRooms?

Yes. The reservation is linked to the existing guest profile by phone, or a new guest is created.

Can guests change or cancel by chat?

Yes. For a new time or party size Solwees makes a new reservation and cancels the old one, so the reservation number changes. Notes and cancellations are changed in place.

What about large groups?

There is no limit by default. You can set a maximum, and bigger groups are passed to your team as a private event.

Does it work on the phone?

Yes. The same checks and bookings work on calls, and the menu or location can be sent to WhatsApp during the call.

Can it take deposits?

With Stripe connected and a prepayment rule set, yes: after the booking a payment link goes to the guest’s phone.