Solwees answers Viber messages with the same brain that runs your WhatsApp, Instagram and voice. Bookings, FAQs, deposits, language switching, all in Viber. Built for Eastern Europe and the markets where Viber is still the main messenger.
Book Demo
Every Viber message that hits your business account lands in the Solwees inbox. The AI answers in the same conversation, no extra tab to monitor.
Solwees runs one agent across every channel. A guest who started on Viber and called the next day picks up the same context, same memory, same booking history.
Russian, Ukrainian, Belarusian, Romanian, Greek and 45 more. The AI replies in the language the client wrote in, even when it switches mid-conversation.
Photos, videos, voice messages and stickers from your guests are all received and processed. Solwees can also send menus, location pins and Stripe payment links back.
Frustration, refund requests or VIP topics flag the conversation and ping your team in Slack or in the Solwees mobile app. The thread continues seamlessly when a human takes over.
Standard Viber for Business setup with your authentication token. We support both bots and channels. No code, no infrastructure to host.
Add your Viber for Business authentication token in the Solwees dashboard. We support both bots and channels.
Choose the languages, response rules and handoff triggers Solwees should use on Viber. Same playbook as your other channels.
Inbound Viber messages start landing in the Solwees inbox. The AI answers, books and escalates to your team when needed.