Never Miss an Outage Call Book Every Electrical Job

Solwees is an AI answering service for electricians that answers calls, WhatsApp and website chat around the clock, puts safety first and passes the job request to you.

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A power outage call goes to whoever answers first

Homeowners with no power call three electricians in five minutes. Whoever picks up wins the job. Voicemail loses every time.

62%

of calls to small businesses go unanswered (411 Locals call study)

€480+

average revenue per service call you lose to a competitor

43%

of messages to businesses on Solwees arrive outside working hours (Solwees data, May to August 2026)

Which AI answering service fits an electrician?

An electrical contractor needs an AI answering service that answers while the crew is on site, puts safety first when a caller reports sparks, smoke or a shock, and gets every request to the electrician with the details. Solwees asks what happened and whether anyone is in danger, takes the address and a convenient time and passes the request to you or your office. Solwees does not put the job into a schedule and does not send an electrician itself.

Solwees for electricians, in short

Solwees answers calls and messages from clients at any hour, on working days and at weekends.
Solwees asks about the fault and whether there are sparks, smoke or a burning smell before anything else.
Solwees tells a caller who is in danger to leave the building and call the emergency services, and alerts the owner.
Solwees takes the job request, for example for sockets, lighting or a charger installation, with the address and a convenient time and passes it to you.

What Solwees does for your electrical business

Emergency triage and dispatch

AI identifies sparks, no-power, and burning-smell calls instantly, checks electrician availability, and dispatches the closest crew. Routine jobs go on the calendar.

Priority logic you control. Emergencies always get a same-day slot.

Instant quotes for standard jobs

AI knows your price book: outlet installs, panel upgrades, lighting fixtures, EV charger installs. Quotes go out in seconds, by SMS or email.

Anything custom or permitted gets flagged for your office to follow up.

Automated inspection reminders

AI tracks every service contract and reminds homeowners and businesses before their next code inspection or panel check. Books it without your office lifting a finger.

Recurring revenue with zero manual work.

24/7 booking, even at 2am

Half the house loses power on a Saturday night? Solwees books the first slot, takes a deposit, and texts the homeowner the electrician's ETA.

You wake up to a full schedule.

Works with your dispatch software

Two-way sync with Bitrix24, amoCRM, or the built-in CRM, plus your calendar and payment systems. Every call and message is logged and bookings appear in seconds.

Bitrix24

amoCRM

Google Calendar

Calendly

Booking software for electrical contractors that answers the phone too

Your electrical office is the busiest place during a storm or a heatwave. Phones ring constantly. Electricians need dispatch updates. Homeowners want quotes for panel upgrades and EV chargers. Your office staff can't keep up. Solwees answers every call, even when three come in at once. It identifies emergencies, books standard service calls, and quotes routine jobs directly. Your team focuses on dispatch and customer service, not picking up the phone.

The math is brutal in electrical work. A missed call during a power outage is a €400-2000 job that just went to your competitor. Solwees catches every one. It works 24/7, so the 2am no-power call books a same-day visit instead of going to a competitor's voicemail too. Single-truck operation or 40-electrician outfit, it scales to your call volume without adding headcount.

Beyond reactive dispatch, Solwees grows your recurring revenue. It tracks every service contract, reaches out before each scheduled inspection or panel check, and books the visit automatically. Code inspections, generator service, EV charger maintenance. All scheduled without your office calling anyone. Your electricians stay billable. Your contracts stay current. Your customers get the proactive service that keeps them loyal. Try Solwees free and watch your booked-call rate climb in a week.

How AI Phone Automation Works for Electrical Contractors

Every inbound call and message gets answered immediately, by phone, WhatsApp, Instagram, and web chat, in a natural voice. Solwees handles emergency triage, service requests, quote inquiries, and inspection scheduling. It syncs with Bitrix24, amoCRM, or the built-in CRM and your calendar to check electrician availability in real time, then books the right slot based on priority and crew location.

Solwees learns your business: panel brands you service, your price book for standard jobs, your service zones, and your emergency criteria. It handles calls in multiple languages, takes deposits over the phone, and texts the customer a confirmation with the electrician's ETA. Your office gets a receptionist that never takes a break, never misses a call, and books every job that comes in.

Live Demo

Electrical

Outlets, panels, EV chargers

Live voice agentTap to start“Book a table for two tonight”

Questions electricians ask

Can an AI answering service take a power outage call at night?

Yes, Solwees takes such a call at any hour. Solwees asks what stopped working, whether the whole property is affected and whether anyone is in danger, and writes down the address and the phone number. An urgent request reaches the owner marked as urgent, with a short summary. A job that can wait is passed on as a routine request with the time the client prefers.

What does Solwees do when a caller reports sparks, smoke or an electric shock?

Solwees puts safety first. Solwees tells the caller to leave the building and call the emergency services, not to touch the panel or a person who is still in contact with a live wire, and alerts the owner at once. Solwees does not walk the caller through any repair and does not take a routine request before the danger is dealt with.

Can Solwees quote a price for a panel upgrade or an EV charger?

Not for these two: Solwees does not estimate work that needs a look at the wiring. Solwees quotes what your price list states with a fixed price, such as a call-out, a socket or a light fitting. For a panel upgrade, a rewire or a charger installation it takes the request for a site visit and passes it to you with the details the client gave.

Does Solwees send an electrician to the client itself?

No, Solwees does not dispatch anyone and does not plan routes. Solwees writes down where the client is, what is wrong and when a visit suits them, and hands this to you; who goes and when stays your decision. ServiceTitan and Housecall Pro are not connected. Every chat can be copied into Bitrix24 if you use it, and other systems are added on request.

Can a one-person electrical business use Solwees?

Yes, Solwees answers the phone and the messengers while you are on a job, and you see the conversations and the requests in the mobile app. A push notification arrives when a caller asks for a person or a chat is handed to you. A call is put through to you in working hours if you accept it in the app; otherwise Solwees says you will call back. At night you can switch on quiet hours.

How much does an AI answering service for an electrician cost?

Solwees costs €249 a month on the Studio plan, which answers phone calls with 100 minutes included, WhatsApp and website chat. An electrician who works alone can start for less: Solo at €99 a month plus a pack of 100 minutes for €39, bought once. The 7-day free trial needs no card and includes 20 call minutes, enough to hear how Solwees talks to a caller. Prices as of October 2026.