Can Solwees manage reservations for different party sizes and times?

Yes. Solwees checks real-time table availability in OpenTable and handles bookings for any party size. It can suggest alternative times or dates when the requested slot is full.

Does the AI have access to guest profiles?

Yes. Solwees reads guest data from your OpenTable CRM: preferences, visit history, dietary notes, and any special requests you've recorded. This lets the AI personalize each interaction.

How does deposit collection work for reservations?

When deposit collection is enabled, Solwees sends a Stripe payment link in the WhatsApp conversation during the booking process. The guest pays before the reservation is confirmed.

Can guests ask questions about the restaurant in any language?

Yes. Solwees supports over 50 languages. Guests can ask about your menu, hours, dress code, or parking in their preferred language and get accurate answers.

OpenTable Integration: AI Reservations & Bookings

What Solwees AI does with OpenTable

Two-way reservation sync

OpenTable doesn't ship a public API for partners, so we use your existing OpenTable login (encrypted in our EU vault) to read availability and write reservations both ways.

Guest history surfaced

Solwees reads visit count, cancellation history and notes from OpenTable so the AI knows whether to ask for a deposit or not.

Catches after-hours bookings

Most reservation requests come at 9pm and on Sunday morning when OpenTable's notifications get ignored. Solwees answers the chat, books the table, and you wake up to a full Saturday.

Groups handled properly

Party of 8+ goes through the right flow: party size, dietary needs, deposit if your policy says so, and a confirmation that lands in OpenTable correctly tagged.

WhatsApp reminders

OpenTable's email reminders get ignored. Solwees re-sends 24h and 2h reminders over WhatsApp where reply rate is 80%+.

Stripe deposits in chat

Collect deposits via Stripe link in WhatsApp before the reservation is locked in OpenTable. No-show rate drops to single digits.

How it works

Connect your account

Link your OpenTable account to Solwees in a few clicks. No coding required.

AI learns your business

Solwees reads your services, staff, schedule, and rules from OpenTable so it can handle clients accurately.

Go live on WhatsApp

Solwees starts answering clients, booking appointments and collecting payments. 24/7.

Restaurants

Automate your OpenTable reservations with AI