Calls and messagesbecome OpenTable reservations.
Solwees answers guests in WhatsApp, Instagram, Telegram and on the phone, checks free tables in OpenTable for the party size and zone, and books, moves or cancels the reservation. Our team connects it to your OpenTable for you.
Good evening! Do you have a table on the terrace tomorrow at 20:30 for 2?
Good evening, Julia! Tomorrow at 20:30 on the terrace for 2 is free. Shall I book it?
Yes, thank you
OpenTable · Reservations
Tomorrow
- Guest profile found by phone
- Table picked in the terrace zone
- The request saved as a note
A guest asks for the terrace in WhatsApp. The reservation appears in OpenTable with the zone and a note.
What Solwees does in OpenTable
The assistant works with your floor plan, shifts and turn times as they are in OpenTable.
What Solwees reads
- Zones from your floor plan: inside, terrace, bar
- Shifts with first and last seating, experiences and turn times by party size
- Free times and the nearest available ones
- The guest profile by phone: notes, tags, visit history and upcoming reservations
What Solwees writes
- A new guest profile, when the guest is new
- Reservations with a table picked for the party, the zone, notes and email
- Changes to the date, time, party size, notes, zone and table
- Cancellations
What the assistant does with OpenTable
It knows your room the way your host does.
Zones before the booking
The assistant offers the terrace, the bar or inside, as they are on your floor plan, and books the table in the chosen zone.
Knows the regulars
Notes, tags and past visits from the guest’s OpenTable profile help the assistant greet regulars and remember their wishes.
Changes in place
A guest moves the time, changes the number of people or cancels in the same chat, and the reservation is updated in OpenTable.
Large groups to your team
Set a maximum party size, and bigger groups go to your team as a private event with their details.
Menus and directions
The assistant sends your menu as a PDF, in the guest’s language if you uploaded one, and your location on the map. On calls they go to WhatsApp.
Deposits with Stripe
With Stripe connected and a prepayment rule set, a payment link for the deposit goes to the guest’s phone after the booking.
How OpenTable is connected
OpenTable is connected by our team: it isn’t self-service in the App Directory.
- 1
Write to us
Open the OpenTable card in the App Directory and contact support, or tell us during your setup call.
- 2
We connect it
Our team links Solwees to your OpenTable GuestCenter with a staff access you give us.
- 3
Book a test table
Ask the assistant for a table and check that the reservation appears in OpenTable.
Good to know
Questions
Who connects OpenTable?
Our team. Write to support or tell us during setup, and we link Solwees to your GuestCenter.
Does the assistant choose the table?
Yes. It picks a table that fits the party in the zone the guest chose, using your turn times.
Can guests change or cancel by chat?
Yes. The date, time, party size, notes, zone and table can be changed, and the reservation cancelled.
Does it know returning guests?
Yes. It reads the guest’s OpenTable profile by phone: notes, tags and visit history.
Does it work on the phone?
Yes. The same checks and bookings work on calls, and the menu or location can be sent to WhatsApp during the call.
Can it take deposits?
With Stripe connected and a prepayment rule set, yes: after the booking a payment link goes to the guest’s phone.
Other integrations
See all integrations
Get OpenTable connected
Free for 7 days, no card. Start your trial and our team connects OpenTable for you.