Focus on the Art Let Solwees Handle the Admin
Solwees is an AI receptionist for beauty salons that answers calls, WhatsApp and Instagram, books clients in your booking system and reminds them of the visit.
Try for freeHow many clients did you lose while doing a balayage?
You can't pick up the phone with dye on your hands. And hiring a full-time receptionist costs €2,000+/month.
Insight
30%
Clients who can't book now will go to a competitor instantly.
Which AI receptionist fits a beauty salon?
A salon needs an AI receptionist that works with the booking system it already has, knows how long each service takes and who performs it, answers in Instagram and WhatsApp where clients write, and calls a person for a colour correction or a complaint. Solwees reads the schedule, services and prices from Altegio, Booksy, Fresha or Treatwell, books the client with the stylist they ask for and answers around the clock while the stylists have their hands busy.
Solwees for beauty salons, in short
- Solwees answers calls and messages on WhatsApp, Instagram, Telegram, Messenger and website chat while the stylists are with clients.
- Solwees reads the schedule, services and prices from the connected booking system and books the client with the stylist they ask for.
- Solwees moves or cancels a booking in the booking system when the client asks.
- Solwees sends a reminder the day before the visit and handles the reply: it confirms, moves or cancels the booking.
Solwees Capabilities
"Cut & Color" = 3 hours slot
"Bang Trim" = 15 mins slot
Understands service duration.
Books the perfect slot to maximize your day
No more "I want something simple" (shows complex art).
Client sends a Pinterest photo. AI analyzes it: "This looks like an Airtouch technique. It takes ~4 hours. I have a slot with our Senior Stylist next Tuesday."
Make money while you sleep.
Solwees is awake when you are resting.
Hi Sarah!
It’s time to refresh your roots.
Should I book you for this Thursday?
Proactive reminders
If they cancel, the slot is instantly freed up for walk-ins
Syncs with your calendar.
What this agent does for your salon
Every capability below is live in production today, wired straight to Booksy, Altegio, Fresha, Bokadirekt and 20+ more salon systems.
Books appointments 24/7
Phone, WhatsApp, Instagram, Facebook Messenger, Telegram, Viber. Even when your front desk is mid-treatment with a client.
Knows your services and prices
Quotes balayage, cuts, color corrections from your actual price list. No outdated info.
Picks the right stylist
Matches client preferences ("Maria, same time again") and routes new clients to whoever has space.
Collects deposits at booking
Stripe payment link sent in chat. No-shows drop, your chair stays paid for.
Smart waitlist auto-fill
Cancelled slot? It pings the waitlist instantly. Empty chairs become bookings before they cool.
Two-way Booksy, Altegio, Fresha sync
Reads your stylist calendars, writes the booking, and logs every conversation into your CRM (Bitrix24, amoCRM or the built-in one). Updates flow both ways in seconds.
50+ languages, native
Russian client books in Russian, Spanish in Spanish. No translation, no script.
Handles reschedules and cancellations
Politely renegotiates. Reminds about deposit policy when relevant. Never argues.
Booking Software for Beauty Salons: Automated Appointments and No-Show Prevention
Booking software for beauty salons changes how your front desk works. Solwees runs around the clock: it answers every call and every WhatsApp, Instagram, Messenger and Telegram message, and books appointments for your salon 24 hours a day, 7 days a week.
Every missed call at a busy salon is missed revenue. Manual scheduling interrupts stylists, creates errors, and burns out front desk staff during peak hours. Solwees takes that friction away. It manages service menus, stylist availability, appointment duration, and booking confirmation with no human involvement.
Solwees sends personalized reminder and follow-up sequences across WhatsApp, Instagram and Telegram, and can even reactivate clients who have gone quiet with an outbound call, all at the right intervals.
Benefits of Automated Appointment Booking for Beauty Salons
It integrates with Booksy, Altegio, Fresha, Bokadirekt and 20+ more salon systems, syncing calendars in real time across your entire team. Service complexity is handled automatically, with the right time slots recommended and complementary treatments suggested during the booking conversation.
You get a booking system that sounds like your salon: warm, professional, and knowledgeable. It handles multi-service bookings, remembers VIP preferences, and sends post-appointment follow-ups that drive repeat visits. More leads converted, more clients retained, less admin.
Beauty Salons
Appointments, prices, no-show prevention
Salons and Beauty by country
Active coverage with local context per market.
Spain
National coverage, locally configured per city.
Poland
National coverage, locally configured per city.
Portugal
National coverage, locally configured per city.
Czechia
National coverage, locally configured per city.
Kyrgyzstan
An example conversation, the busiest hours and local context for every town.
Kazakhstan
An example conversation, the busiest hours and local context for every town.
Uzbekistan
An example conversation, the busiest hours and local context for every town.
Guides on this topic
- ComparisonWhat is the best AI receptionist for hair salons?Seven AI receptionists and booking assistants for hair salons, barbershops and beauty salons compared: calls, WhatsApp, Instagram, booking systems, prices.Read the comparison
- GuideWhat is an AI receptionist and how does it answer calls and messages?An AI receptionist answers calls and messages, books appointments and hands over to a person. How it works step by step, its limits, prices and how to choose.Read the guide
Questions salon owners ask
Which salon booking systems does Solwees work with?
Solwees works with Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio and Wix Bookings. From the connected system Solwees reads the schedule, services and prices and writes bookings back. The list of supported systems is on the integrations page, and other systems are connected on request. A salon without a supported system can take bookings in the catalogue of services and the calendar built into Solwees.
Can an AI receptionist book a long service such as colouring correctly?
Yes, Solwees takes the length of every service from the booking system, so a three-hour colouring is offered only where the stylist has three free hours in a row. A client who asks for a particular stylist is offered only the free times of that stylist. A new client gets the nearest free time with a stylist who performs the service, and the booking is written into your system.
Does Solwees answer Instagram and WhatsApp messages about prices?
Yes, Solwees answers Instagram direct messages, WhatsApp, Telegram, Messenger and website chat, and takes prices from your booking system and knowledge base. Solwees can send photos you uploaded, for example of finished work. If a price depends on hair length or the condition of the hair, set a rule that hands such questions to a stylist.
How does Solwees help with no-shows in a salon?
Solwees reminds the client the day before the visit and handles the reply. The reminder goes out for bookings that are in a connected booking system. On WhatsApp the client taps a button or answers in words, and Solwees confirms the visit, cancels it or finds another time and changes the booking in your system. Reminders belong to the Marketing module, €19 a month per location as of October 2026.
What happens when a salon client wants a person and not Solwees?
Solwees hands the conversation over. In a chat, your administrator gets a notification with a short summary and answers in the same messenger. On a call, a client who asks for a person is put through in working hours, to the mobile app of your team; if nobody accepts the call, Solwees says that a manager will call back. You can add your own handover rules, for example for complaints.
How much does an AI receptionist for a salon cost?
Solwees costs €99 a month per salon on the Solo plan, which covers chats in Instagram, WhatsApp and Telegram with up to 400 active clients a month. Phone answering is added with Studio at €249 a month or with a pack of 100 minutes for €39 on Solo. Visit reminders are a separate module at €19. Prices as of October 2026; the trial is free for 7 days.