Automation for Aesthetic Medicine in Bilbao
Bilbao runs roughly 200 active aesthetic medicine clinics, and a real share of them lose inbound calls or messages outside the hours their team can pick up. Front-desk automation closes that gap without adding headcount, handling English and French 24/7.
Solwees picks up calls and messages in under a second, handles English and French with auto-detection, and writes every request straight into Booksy or Fresha without anyone having to type.
Why automate the front desk in Bilbao
Abando-area clinics serve loyal local clientele with recurring treatments. The pressure peak in Bilbao hits between 10:00 to 14:00 and 16:30 to 20:00, with the aesthetic medicine clinic at capacity. A missed call there is a missed customer, and empty slots in high-demand windows are revenue that does not come back. Solwees closes that gap with a call answered in under a second and the details written into your system before the line drops. It is not an IVR with key-press menus: it is a conversational agent that understands natural language and follows the script you define.
How Solwees solves it
- 01In-call triage: first consult versus repeat treatment appointment.
- 02Automatic prepay on long treatments to cut empty slots in peak hours.
- 03Pre-visit medical questionnaire sent over WhatsApp right after the call.
Integrations that matter in Bilbao
Doctoralia and Top Doctors. In Bilbao, the tools the sector already runs plug in without migration:
See all available integrations /product/integrations
Pricing
From €99/month for a single-location aesthetic medicine clinic in Bilbao. Includes call handling, WhatsApp, integration with Booksy and Fresha, and English-language support. No contract.
Start free trialReady to automate the front desk of your aesthetic medicine clinic in Bilbao?
Live in under 48 hours. No changes to your current systems, no team training.
Talk to SolweesFrequently asked questions
Which languages can Solwees handle for customers in Bilbao?
Solwees covers 50+ languages with automatic detection. In Bilbao most traffic arrives in English and French, and the agent switches mid-call without losing context.
How does it integrate with Booksy?
Native: the request is written into Booksy with customer details, time, and service information. No double entry, no CSV export.
Does it work over WhatsApp too?
Yes. The same agent handles voice calls and WhatsApp messages with the same flow. For aesthetic medicine in Bilbao, this matters most when the 10:00 to 14:00 and 16:30 to 20:00 rush hits and your team can not pick up.
How long does it take to go live in Bilbao?
Standard rollout: 48 hours from signup. That includes a local number, the connection to your system, custom voice, and a welcome script adapted to your aesthetic medicine clinic.
What about customers who do not show up?
Solwees sends a WhatsApp reminder 24 hours ahead and supports prepayment when you enable it. It is the highest-impact lever you can pull in the 10:00 to 14:00 and 16:30 to 20:00 window in Bilbao.