Automation for Aesthetic Medicine in Puerto de la Cruz
Puerto de la Cruz runs roughly 12 active aesthetic medicine clinics, and a real share of them lose inbound calls or messages outside the hours their team can pick up. Front-desk automation closes that gap without adding headcount, handling English, German, French and Dutch 24/7.
Solwees picks up calls and messages in under a second, handles English, German, French and Dutch with auto-detection, and writes every request straight into Booksy or Fresha without anyone having to type.
Why automate the front desk in Puerto de la Cruz
English and German medical tourism asks for a quote up front and the consultation drags when the booking isn't locked with a deposit. The pressure peak in Puerto de la Cruz hits between 11:00 to 14:00 and 17:00 to 20:30, with the aesthetic medicine clinic at capacity. A missed call there is a missed customer, and empty slots in high-demand windows are revenue that does not come back. Solwees closes that gap with a call answered in under a second and the details written into your system before the line drops. It is not an IVR with key-press menus: it is a conversational agent that understands natural language and follows the script you define.
How Solwees solves it
- 01In-call triage: first consult versus repeat treatment appointment.
- 02Automatic prepay on long treatments to cut empty slots in peak hours.
- 03Pre-visit medical questionnaire sent over WhatsApp right after the call.
Integrations that matter in Puerto de la Cruz
Booksy and Fresha land in mid-size centres; larger clinics run a dedicated sector CRM. In Puerto de la Cruz, the tools the sector already runs plug in without migration:
See all available integrations /product/integrations
Pricing
From €99/month for a single-location aesthetic medicine clinic in Puerto de la Cruz. Includes call handling, WhatsApp, integration with Booksy and Fresha, and English-language support. No contract.
Start free trialReady to automate the front desk of your aesthetic medicine clinic in Puerto de la Cruz?
Live in under 48 hours. No changes to your current systems, no team training.
Talk to SolweesFrequently asked questions
Which languages can Solwees handle for customers in Puerto de la Cruz?
Solwees covers 50+ languages with automatic detection. In Puerto de la Cruz most traffic arrives in English, German, French and Dutch, and the agent switches mid-call without losing context.
How does it integrate with Booksy?
Native: the request is written into Booksy with customer details, time, and service information. No double entry, no CSV export.
Does it work over WhatsApp too?
Yes. The same agent handles voice calls and WhatsApp messages with the same flow. For aesthetic medicine in Puerto de la Cruz, this matters most when the 11:00 to 14:00 and 17:00 to 20:30 rush hits and your team can not pick up.
How long does it take to go live in Puerto de la Cruz?
Standard rollout: 48 hours from signup. That includes a local number, the connection to your system, custom voice, and a welcome script adapted to your aesthetic medicine clinic.
What about customers who do not show up?
Solwees sends a WhatsApp reminder 24 hours ahead and supports prepayment when you enable it. It is the highest-impact lever you can pull in the 11:00 to 14:00 and 17:00 to 20:30 window in Puerto de la Cruz.