Automation for Real Estate Agencies in Madrid
Madrid runs roughly 4,500 active real estate agencies, and a real share of them lose inbound calls or messages outside the hours their team can pick up. Front-desk automation closes that gap without adding headcount, handling English, French, Italian and Portuguese 24/7.
Solwees picks up calls and messages in under a second, handles English, French, Italian and Portuguese with auto-detection, and writes every request straight into Follow Up Boss or kvCORE without anyone having to type.
Why automate the front desk in Madrid
International and domestic buyers call at odd hours; lead drop is brutal in smaller agencies. The pressure peak in Madrid hits between 10:00 to 14:00 and 17:00 to 20:30, with the real estate agency at capacity. A missed call there is a missed customer, and empty slots in high-demand windows are revenue that does not come back. Solwees closes that gap with a call answered in under a second and the details written into your system before the line drops. It is not an IVR with key-press menus: it is a conversational agent that understands natural language and follows the script you define.
How Solwees solves it
- 01Inbound leads qualified (buy or rent, budget, area) in under 60 seconds.
- 02Contact pushed into Follow Up Boss, kvCORE or Brivity with zero agent typing.
- 03Viewing scheduled with WhatsApp confirmation and a 24-hour reminder.
Integrations that matter in Madrid
Idealista, Fotocasa, Habitaclia; Witei, Sooprema and Inmovilla as CRMs. In Madrid, the tools the sector already runs plug in without migration:
See all available integrations /product/integrations
Pricing
From €99/month for a single-location real estate agency in Madrid. Includes call handling, WhatsApp, integration with Follow Up Boss, kvCORE, Brivity, Real Geeks and LionDesk, and English-language support. No contract.
Start free trialReady to automate the front desk of your real estate agency in Madrid?
Live in under 48 hours. No changes to your current systems, no team training.
Talk to SolweesFrequently asked questions
Which languages can Solwees handle for customers in Madrid?
Solwees covers 50+ languages with automatic detection. In Madrid most traffic arrives in English, French, Italian and Portuguese, and the agent switches mid-call without losing context.
How does it integrate with Follow Up Boss?
Native: the request is written into Follow Up Boss with customer details, time, and service information. No double entry, no CSV export.
Does it work over WhatsApp too?
Yes. The same agent handles voice calls and WhatsApp messages with the same flow. For real estate agencies in Madrid, this matters most when the 10:00 to 14:00 and 17:00 to 20:30 rush hits and your team can not pick up.
How long does it take to go live in Madrid?
Standard rollout: 48 hours from signup. That includes a local number, the connection to your system, custom voice, and a welcome script adapted to your real estate agency.
What about customers who do not show up?
Solwees sends a WhatsApp reminder 24 hours ahead and supports prepayment when you enable it. It is the highest-impact lever you can pull in the 10:00 to 14:00 and 17:00 to 20:30 window in Madrid.