Automation for Salons and Beauty in Zumaia
Zumaia runs roughly 14 active salons, and a real share of them lose inbound calls or messages outside the hours their team can pick up. Front-desk automation closes that gap without adding headcount, handling Spanish, Basque and English 24/7.
Solwees picks up calls and messages in under a second, handles Spanish, Basque and English with auto-detection, and writes every request straight into Booksy or Altegio without anyone having to type.
Why automate the front desk in Zumaia
Lots of customers settle into a regular salon during their holiday weeks in Zumaia and book the next day; miss the first call and you lose them for the whole trip. The pressure peak in Zumaia hits between 11:00 to 14:00 and 17:00 to 20:00, with the salon at capacity. A missed call there is a missed customer, and empty slots in high-demand windows are revenue that does not come back. Solwees closes that gap with a call answered in under a second and the details written into your system before the line drops. It is not an IVR with key-press menus: it is a conversational agent that understands natural language and follows the script you define.
How Solwees solves it
- 01Bookings drop straight into Booksy, Altegio or Fresha without any front-desk typing.
- 02WhatsApp answered 24/7 in the customer's language, including out-of-hours windows.
- 03Automatic reminders with prepay option to cut no-shows on long-treatment slots.
Integrations that matter in Zumaia
Booksy and Fresha dominate most salons; premium spots mix Altegio with manual confirmation. In Zumaia, the tools the sector already runs plug in without migration:
See all available integrations /product/integrations
Pricing
From €99/month for a single-location salon in Zumaia. Includes call handling, WhatsApp, integration with Booksy, Altegio and Fresha, and English-language support. No contract.
Start free trialReady to automate the front desk of your salon in Zumaia?
Live in under 48 hours. No changes to your current systems, no team training.
Talk to SolweesFrequently asked questions
Which languages can Solwees handle for customers in Zumaia?
Solwees covers 50+ languages with automatic detection. In Zumaia most traffic arrives in Spanish, Basque and English, and the agent switches mid-call without losing context.
How does it integrate with Booksy?
Native: the request is written into Booksy with customer details, time, and service information. No double entry, no CSV export.
Does it work over WhatsApp too?
Yes. The same agent handles voice calls and WhatsApp messages with the same flow. For salons and beauty in Zumaia, this matters most when the 11:00 to 14:00 and 17:00 to 20:00 rush hits and your team can not pick up.
How long does it take to go live in Zumaia?
Standard rollout: 48 hours from signup. That includes a local number, the connection to your system, custom voice, and a welcome script adapted to your salon.
What about customers who do not show up?
Solwees sends a WhatsApp reminder 24 hours ahead and supports prepayment when you enable it. It is the highest-impact lever you can pull in the 11:00 to 14:00 and 17:00 to 20:00 window in Zumaia.