Automation for Online Stores in Chrudim
Chrudim has around 10 active online stores, and a real share lose calls and messages outside the hours the team can pick up. Front-desk automation closes that gap without adding headcount — the agent answers in 50+ languages around the clock. Chrudim (Pardubice Region region) is a market with real competition for the caller in the 10:00–20:00 window.
Solwees answers calls and messages in under a second, handles 50+ languages with auto-detection, and writes every request into Stripe.
Frequently asked questions
How is this different from a normal IVR?
It is not a key-press menu. The agent understands natural language in 50+ languages, holds a free conversation over phone and WhatsApp, qualifies the enquiry and writes it into your system.
How does the Stripe integration work?
Native connection: the request is created in Stripe with the customer's details, time and service info. No double entry, no CSV exports.
What about no-shows?
Solwees sends a WhatsApp reminder 24 hours ahead and can take a deposit when you enable it. It is the highest-impact lever on no-shows in the 10:00–20:00 window.
How fast can automation go live in Chrudim?
Standard setup: 48 hours from sign-up. Includes a local number, a connection to your system, a custom voice and a welcome script tuned to the business.
Why automate the front desk in Chrudim
Front-desk automation closes the gap between demand and staffing without adding headcount. The agent takes phone and WhatsApp during the 10:00–20:00 peak, qualifies the enquiry and passes it to your system — no IVR menus, no manual retyping.
What Solwees automates
- 01Tier-1 handled (order status, returns, sizing) without human handoff.
- 02Webhook into your store to pull the calling customer's order history live.
- 03Abandoned cart recovered over WhatsApp with a discount you set yourself.
Integrations that matter in Chrudim
Support handled in a helpdesk or the store chat. In Chrudim the sector's tools connect with no migration:
See all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Stripe and support. No lock-in.
Start free trialAutomate the front desk and win back calls in Chrudim
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees