Every detail of the booking goes into Restoo.
Solwees answers guests in WhatsApp, Instagram, Telegram and on the phone and books in Restoo with everything your team needs: allergies, the occasion, children and high chairs, the chosen experience. It explains your card guarantee policy before booking and offers the waitlist when the time is full.
Hola! Dinner for 2 on Friday at 21:00, our anniversary. My wife is allergic to nuts
Congratulations! Friday at 21:00 for 2 is free. Would you like the tasting menu, €65 per person? I’ve noted the nut allergy.
Yes, the tasting menu
Restoo · Reservations
Friday
- Experience chosen: tasting menu
- Allergy and occasion as separate fields
- Occasion saved: anniversary
A guest books an anniversary dinner in WhatsApp. The reservation lands in Restoo with the tasting menu, the allergy and the occasion.
What Solwees does in Restoo
Restoo’s partner API keeps every detail of the booking in its own field, not in a comment.
What Solwees reads
- Availability, with the reason when a day is full, closed or over
- The areas of your floor plan
- Experiences of each shift: tasting menus, themed dinners and their prices
- The cancellation policy of each slot
- The guest profile and reservations by phone, and whether they came
What Solwees writes
- Reservations with special requests, allergies, the occasion, children, high chairs, strollers and the hotel room
- The chosen experience with the number of tickets
- Changes, cancellations and reconfirmations
- Waitlist entries when the time is full
What the assistant does with Restoo
Bookings arrive complete, and guests know the rules before they come.
Experiences as an upsell
The assistant offers the tasting menu or a themed dinner of that shift, with its price, and books it with the table.
Every detail in its field
Allergies, the occasion, children, high chairs and strollers go into Restoo as separate fields your kitchen and floor can filter.
Policy agreed before booking
If the slot has a card guarantee, the assistant explains the policy and books only after the guest agrees.
No duplicates, no blacklist
The assistant checks the slot again before booking and won’t book a second table in the same shift or a guest on your blacklist.
The waitlist
When the time is full, the assistant offers alternatives first, then offers the Restoo waitlist and adds the guest if they agree.
Reconfirmation
Guests can reconfirm their reservation in the chat, and Restoo shows it.
How to connect Restoo
Restoo connects through its partner Booking API with three values from Restoo.
- 1
Get the access
Get the Solwees access values from Restoo: partner ID, account ID and API token.
- 2
Paste them in Solwees
Open the Restoo card in the App Directory and enter the three values.
- 3
Book a test table
Ask the assistant for a table and check the reservation and its fields in Restoo.
Questions
Is it the official Restoo API?
Yes, Restoo’s partner Booking API, with your partner ID, account ID and token.
Will my kitchen see the allergies?
Yes. Allergies, the occasion, children and high chairs are saved as separate Restoo fields, not buried in a comment.
Can the assistant sell a tasting menu?
Yes. It offers the experiences of the shift with their prices and books the one the guest picks, with the right number of tickets.
What about card guarantees?
The assistant explains your cancellation policy and books only after the guest agrees.
What happens when a time is full?
The assistant offers alternatives, then offers the Restoo waitlist and adds the guest if they agree.
Does it work on the phone?
Yes. The same checks and bookings work on calls.
Other integrations
See all integrations
Connect Restoo
Free for 7 days, no card. Enter the three values and book a test table.