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Solwees AI
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Thoughtly alternative: an AI receptionist for businesses that take bookings

Thoughtly says its AI agents respond in seconds, answer questions, qualify leads and book meetings automatically: they call, text and email every inbound sales lead and write the result back to the CRM. It names education, mortgage, insurance and financial services among its industries. The facts about Thoughtly on this page come from its own site, read on 2 October 2026.

Solwees is an AI receptionist and booking software for service businesses. It answers phone calls, WhatsApp, Instagram, Telegram, Messenger, website chat and email around the clock, books appointments and reservations into the booking system or CRM the business already uses, sends reminders, and hands the conversation to a person when it should.

Which one to choose

Choose Solwees if

  • You run a salon, clinic or restaurant, and your conversations end in a booking, not in a sales meeting.
  • Clients write to you in Instagram, Telegram or website chat, which the Thoughtly pricing page does not list.
  • You want a published plan from €99 a month and a free trial without a sales call.

Choose Thoughtly if

  • You run a revenue team and need every inbound lead called within a minute.
  • Your work lives in Salesforce, HubSpot or another sales CRM that needs two-way sync.
  • You want a plan whose pricing page lists unlimited call minutes and messages.

Solwees and Thoughtly side by side

SolweesThoughtly
What it is
SolweesAI receptionist and booking software: a finished product that a business sets up in a dashboard
ThoughtlyAI agents for inbound lead conversion: they call, text and email sales leads, qualify them and book meetings
Channels
SolweesPhone calls, WhatsApp, Instagram, Telegram, Facebook Messenger, website chat, email. Viber is a paid add-on
ThoughtlyInbound and outbound phone calls, SMS and iMessage, email; its blog and documentation add WhatsApp Business conversations. Its pricing page does not list Instagram, Messenger, Telegram or website chat
Booking systems and CRMs
SolweesSalons: Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio, Wix Bookings. Clinics: Altegio, Doctra, Tooki. Restaurants: SevenRooms, OpenTable, CoverManager and other systems through Mozrest. Chats are written into Bitrix24. Other systems are connected on request; the list is on the integrations page
Thoughtly200+ integrations by its pricing page. Its directory names CRMs (Salesforce, HubSpot, Zoho, Pipedrive, GoHighLevel) and scheduling tools (Calendly, Cal.com, Acuity, Mindbody, Zoho Bookings), with Zapier and Make. The directory does not name restaurant reservation systems, Booksy, Fresha or Altegio
Languages
Solwees50+ languages in conversations
Thoughtly34+ languages on voice, SMS and email
Pricing
SolweesPer location per month: Solo €99 (the assistant in chats), Studio €249 (adds phone answering, 100 minutes and outbound calls), Network €499. Free trial: 7 days, no card
ThoughtlyAs of October 2026: the Flex plan starts at $500 a month and is bought through sales; the pricing page lists unlimited usage across channels. Scale and Enterprise are quoted by sales
Who it is for
SolweesService businesses that take bookings: salons, clinics, restaurants, hotels
ThoughtlyRevenue and go-to-market teams in education, mortgage, insurance, financial services, real estate, legal and home services

The Thoughtly column repeats what its own site said on 2 October 2026; the pages are linked at the bottom of this page. Solwees prices are as of October 2026.

What to compare before you choose

AI receptionists look alike in a demo. They differ in three things that decide the result for a business that works by appointment.

Which channels the assistant answers

List where your clients reach you: phone, WhatsApp, Instagram, website chat. A product that answers only calls leaves the messages to your staff. Solwees answers calls and chats with one assistant and keeps them in one inbox.

Where the booking ends up

Ask whether the booking is written into the booking system you use, or reaches staff as a message to enter by hand. Check that your system is named in the vendor’s list of integrations.

What the bill depends on

Per minute, per call, per location or a monthly plan: count the cost of your busiest month. Solwees charges per location per month; phone minutes come with the Studio plan or in packs that do not expire.

What Solwees does

One assistant on calls and in chats

Solwees answers phone calls, WhatsApp, Instagram, Telegram, Messenger, website chat and email around the clock, in 50+ languages. Every conversation lands in one inbox that the team opens on the web or in the mobile app.

  • Answers from the knowledge base you fill in: prices, services, terms
  • Hands the conversation to a person when the client asks for one or your rules require it
  • Phone answering comes with the Studio plan, or with a pack of minutes on Solo

Bookings go into the system you already use

The assistant books appointments and reservations into your booking system and sends reminders. Solwees works on top of the system you have and does not replace it. A business without a supported system can take bookings into the calendar of Solwees itself.

  • Salons: Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio, Wix Bookings
  • Clinics: Altegio, Doctra, Tooki. Restaurants: SevenRooms, OpenTable, CoverManager and other systems through Mozrest
  • Chats are written into Bitrix24; other systems are connected on request
Solwees web dashboard: the inbox with a client card

Where Thoughtly is the better choice

Thoughtly is the better choice for a sales team with many inbound leads: it calls each lead within a minute, follows up by text and email, qualifies the lead, books a meeting and syncs with Salesforce, HubSpot or Zoho in both directions. Its pricing page lists unlimited usage on the Flex plan, and the company states SOC 2 Type II. That fits education, mortgage, insurance and similar businesses.

Where Solwees is the better choice

Solwees is the better choice for a business whose clients come to book a service or a table. The assistant answers calls and chats, including Instagram, Telegram and website chat, books into salon and restaurant systems, sends reminders, and hands over to staff when needed. The plans are published and start at €99 a month per location.

Moving from Thoughtly to Solwees

  1. Start the free trial

    7 days, no card. The whole platform is open, with up to 100 active clients and 20 call minutes.

  2. Connect your booking system

    Choose it in the list of integrations. From then on the assistant books into the system your team already works in.

  3. Connect the channels

    WhatsApp, Instagram, Telegram, Messenger, website chat and email, plus a phone number if the assistant should answer calls. Fill the knowledge base with your services, prices and rules.

  4. Test on real conversations, then switch

    Try the assistant on one channel or one location first. Move the rest when you are satisfied, and cancel what you no longer need.

Questions about Thoughtly and Solwees

What is the difference between Thoughtly and Solwees?

Thoughtly is built for sales: its AI agents contact inbound leads by phone, text and email, qualify them and book meetings for a revenue team. Solwees is an AI receptionist and booking software for service businesses: it answers clients on the phone and in messengers and books appointments and reservations into the booking system the business already uses.

How much does Thoughtly cost compared with Solwees?

Thoughtly, as of October 2026, says on its pricing page that the Flex plan starts at $500 a month with unlimited usage across voice, SMS and email, and that Scale and Enterprise are quoted by sales. Solwees costs €99 a month per location for the assistant in chats and €249 a month with phone answering, 100 call minutes and outbound calls. The Solwees trial is free for 7 days.

Does Thoughtly work with WhatsApp, Instagram or website chat?

The Thoughtly pricing page lists voice, SMS and iMessage, and email; its blog and documentation add WhatsApp Business conversations. Instagram, Messenger, Telegram and website chat are not listed on those pages. Solwees answers in WhatsApp, Instagram, Telegram, Messenger, website chat and email, as well as on the phone.

Does Solwees work with Salesforce and HubSpot, like Thoughtly?

Solwees has no connector to Salesforce or HubSpot: it writes chats into Bitrix24, fills amoCRM or Kommo for sales requests, and works with booking systems for salons, clinics and restaurants; other systems are connected on request. Thoughtly states two-way sync with HubSpot, Salesforce and Zoho and is built around the sales pipeline, so a team whose work lives in one of those CRMs is better served by Thoughtly.

Can Thoughtly book appointments for a salon or a clinic?

The Thoughtly integrations directory includes Calendly, Cal.com, Acuity Scheduling, Mindbody and Zoho Bookings, and its Mindbody page mentions fitness, wellness and beauty businesses. The directory does not name restaurant reservation systems, Booksy, Fresha or Altegio. Solwees works with those three, and with Treatwell, SevenRooms, OpenTable and CoverManager.

Facts about Thoughtly were checked on 2 October 2026 against its own pages: thoughtly.com/pricing, thoughtly.com/product/integrations, thoughtly.com/languages, thoughtly.com/blog/whatsapp-business-ai-agents, thoughtly.com, docs.thoughtly.com/integrations/communication/whatsapp-business.

See Solwees with your own data

We run a guided demo on your menu or service list and show how booking would work for your business. No preparation is needed.

Solwees app: bookings for the week