AI Front Desk, which now calls its product Frontdesk, describes it as an AI customer platform that answers calls, texts and chats, books appointments and updates the CRM. It is sold as one plan with a built-in CRM and calendar. The facts about AI Front Desk on this page come from its own site, read on 2 October 2026.
Solwees is an AI receptionist and booking software for service businesses. It answers phone calls, WhatsApp, Instagram, Telegram, Messenger, website chat and email around the clock, books appointments and reservations into the booking system or CRM the business already uses, sends reminders, and hands the conversation to a person when it should.
| Solwees | AI Front Desk | |
|---|---|---|
| What it is | SolweesAI receptionist and booking software: a finished product that a business sets up in a dashboard | AI Front DeskAI customer platform for small and medium businesses: phone receptionist, chatbot, SMS and email agents, with a built-in CRM and calendar |
| Channels | SolweesPhone calls, WhatsApp, Instagram, Telegram, Facebook Messenger, website chat, email. Viber is a paid add-on | AI Front DeskInbound and outbound phone calls, SMS, website chat, email drafts. Its home page also names WhatsApp, and its chatbot page Facebook Messenger and Instagram DMs. Those pages do not list Telegram |
| Booking systems and CRMs | SolweesSalons: Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio, Wix Bookings. Clinics: Altegio, Doctra, Tooki. Restaurants: SevenRooms, OpenTable, CoverManager and other systems through Mozrest. Chats are written into Bitrix24. Other systems are connected on request; the list is on the integrations page | AI Front Desk12 integrations on its integrations page, among them HubSpot, GoHighLevel, Google Calendar, Outlook Calendar, Cal.com and Zapier. Its restaurant and salon pages also state native integration with OpenTable, Resy, Tock and SevenRooms, and with Vagaro, Mindbody, Booker and Square Appointments. Those pages do not name Altegio, Booksy, Fresha or CoverManager |
| Languages | Solwees50+ languages in conversations | AI Front Desk20+ languages with automatic detection of the caller’s language, by its product pages; its help centre lists over 40 languages and describes a language selection prompt at the start of the call when several are enabled |
| Pricing | SolweesPer location per month: Solo €99 (the assistant in chats), Studio €249 (adds phone answering, 100 minutes and outbound calls), Network €499. Free trial: 7 days, no card | AI Front DeskAs of October 2026: Business-in-a-Box at $99 a month ($79 a month billed annually) with 200 voice minutes, 100 chatbot conversations and 400 SMS, plus 1,000 overage credits a month; beyond that a voice minute costs $0.25. 7-day free trial. Partner / Enterprise is custom |
| Who it is for | SolweesService businesses that take bookings: salons, clinics, restaurants, hotels | AI Front DeskSmall and medium businesses that take inbound calls; industry pages for property management, retail, therapy practices, real estate, legal and automotive, and also for salons and spas and for restaurants |
The AI Front Desk column repeats what its own site said on 2 October 2026; the pages are linked at the bottom of this page. Solwees prices are as of October 2026.
AI receptionists look alike in a demo. They differ in three things that decide the result for a business that works by appointment.
List where your clients reach you: phone, WhatsApp, Instagram, website chat. A product that answers only calls leaves the messages to your staff. Solwees answers calls and chats with one assistant and keeps them in one inbox.
Ask whether the booking is written into the booking system you use, or reaches staff as a message to enter by hand. Check that your system is named in the vendor’s list of integrations.
Per minute, per call, per location or a monthly plan: count the cost of your busiest month. Solwees charges per location per month; phone minutes come with the Studio plan or in packs that do not expire.
Solwees answers phone calls, WhatsApp, Instagram, Telegram, Messenger, website chat and email around the clock, in 50+ languages. Every conversation lands in one inbox that the team opens on the web or in the mobile app.
The assistant books appointments and reservations into your booking system and sends reminders. Solwees works on top of the system you have and does not replace it. A business without a supported system can take bookings into the calendar of Solwees itself.
AI Front Desk is the better choice if the phone is your main channel and you want everything in one plan: $99 a month includes 200 voice minutes, a chatbot, SMS, and a built-in CRM and calendar. Its restaurant and salon pages state integrations with OpenTable, Resy and SevenRooms and with Vagaro and Mindbody. It also states HIPAA compliance with signed BAAs and offers phone numbers in the US, Canada, the UK and Australia.
Solwees is the better choice if you work in Altegio, Booksy, Fresha or CoverManager, if clients write to you in Telegram, or if they speak many languages: the assistant holds conversations in 50+ languages. Chats are priced by the number of active clients in a month, not by message.
7 days, no card. The whole platform is open, with up to 100 active clients and 20 call minutes.
Choose it in the list of integrations. From then on the assistant books into the system your team already works in.
WhatsApp, Instagram, Telegram, Messenger, website chat and email, plus a phone number if the assistant should answer calls. Fill the knowledge base with your services, prices and rules.
Try the assistant on one channel or one location first. Move the rest when you are satisfied, and cancel what you no longer need.
AI Front Desk and Solwees both answer calls and messages with AI. AI Front Desk is a suite with its own CRM, calendar and inbox, sold as one plan at $99 a month as of October 2026. Solwees is an AI receptionist that works on top of the booking system a business already uses, such as Altegio, Booksy or Fresha, and adds Telegram and 50+ languages.
AI Front Desk, as of October 2026, charges $99 a month, or $79 a month billed annually, for 200 voice minutes, 100 chatbot conversations and 400 SMS, with 1,000 overage credits a month; beyond that a voice minute costs $0.25. Solwees charges €99 a month per location for the assistant in chats with 400 active clients, and €249 a month with phone answering and 100 call minutes. For phone answering alone, AI Front Desk costs less to start.
AI Front Desk works with both, by its own pages: its home page says one AI talks with customers across voice, SMS, WhatsApp, email and chat, it has a page on WhatsApp Business automation, and its chatbot page lists Facebook Messenger and Instagram DMs. Those pages do not list Telegram. Solwees answers WhatsApp, Instagram, Telegram, Messenger, website chat and email, and phone calls on the Studio plan or with a pack of minutes.
AI Front Desk lists Google Calendar, Outlook Calendar and Cal.com for scheduling and HubSpot and GoHighLevel as CRMs on its integrations page; its restaurant and salon pages also state native integration with OpenTable, Resy, Tock and SevenRooms, and with Vagaro, Mindbody, Booker and Square Appointments. Solwees works with Altegio, Booksy and Fresha for salons and with SevenRooms, OpenTable and CoverManager for restaurants.
AI Front Desk states 20+ languages, including Spanish, French, German, Portuguese and Mandarin, and says on its product page that the AI detects the caller’s language automatically. Its help centre lists over 40 languages and describes a language selection prompt at the start of the call when several are enabled. Solwees states 50+ languages in conversations. For a business whose clients speak one or two major languages, both cover the need; the difference matters with a wider mix.
Facts about AI Front Desk were checked on 2 October 2026 against its own pages: myaifrontdesk.com/pricing, myaifrontdesk.com/integrations, myaifrontdesk.com/ai-receptionist, myaifrontdesk.com/platform/ai-web-chatbot, myaifrontdesk.com, myaifrontdesk.com/answering-service-for-restaurants, myaifrontdesk.com/answering-service-for-salons-and-spas, myaifrontdesk.com/help/ai-receptionist/languages, myaifrontdesk.com/whatsapp-business-automation.
We run a guided demo on your menu or service list and show how booking would work for your business. No preparation is needed.
