AI Receptionist for Dental Clinics in Torun
Torun has around 90 active dental clinics, with inbound calls mostly in Polish, English and Ukrainian. Routine checkups and urgent cases pile into one phone queue. Torun (Kuyavia-Pomerania voivodeship, ~195,000 residents) is a market where local dental clinics compete for callers who phone most in the 09:00–13:00, 15:00–19:00 window.
Solwees answers calls and messages 24/7 and handles the conversation in Polish, English and Ukrainian, writing the request into your system with no manual typing.
Frequently asked questions
What languages does Solwees handle for customers in Torun?
Solwees answers in 50+ languages with automatic detection. In Torun inbound calls come mostly in Polish, English and Ukrainian, and the agent switches language mid-call without losing context.
Does it connect to my CRM or booking system?
Yes. Solwees passes name, phone, reason and time to your CRM or scheduling tool, natively or via webhook. No double entry.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 09:00–13:00, 15:00–19:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Torun?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Torun.
Is Solwees tuned to Torun?
Yes. The agent is configured for Torun (Kuyavia-Pomerania voivodeship): it knows the local peak window (09:00–13:00, 15:00–19:00), handles the languages most common in the city (Polish, English and Ukrainian) and routes requests to match your schedule.
Why this matters in Torun
Routine checkups and urgent cases pile into one phone queue. Most calls land in the 09:00–13:00, 15:00–19:00 window — exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01In-call triage: active pain versus scheduled checkup.
- 02Appointment written into your scheduling tool via webhook or native CRM hook.
- 03Pre-visit medical questionnaire sent over WhatsApp right after the call.
Integrations that matter in Torun
Scheduling runs in the clinic's own system or by phone. Every inbound call or message during 09:00–13:00, 15:00–19:00 lands in your system automatically. Solwees connects to your CRM or schedule over a webhook, no migration.
See all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €39/month per single location. Includes call handling, WhatsApp, a webhook into your CRM or schedule, and support. No lock-in.
Start free trialReady to stop losing customers in Torun?
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees