Every patient enquiry becomes a lead in TOOKI.
Solwees answers patients in WhatsApp, Instagram, Telegram and your other channels, finds them in TOOKI by phone, creates the lead and the appointment request for your manager to confirm, and knows a returning patient’s history.
Hi, I’d like to know the price of a skin consultation
Hi Noa! The consultation is 250 ₪ and takes 30 minutes. Shall I ask the clinic for a time on Sunday or Monday?
Monday morning please
TOOKI · Leads
Today
- Patient looked up by phone
- Lead created
- Appointment request for the manager
A patient asks about a treatment. The lead and an appointment request appear in TOOKI for the clinic manager.
What Solwees does in TOOKI
TOOKI is a lead CRM, not a calendar: the assistant collects the request, and your manager confirms the time.
What Solwees reads
- An existing lead, found by phone
- A returning patient’s history: earlier WhatsApp messages in TOOKI, tasks and purchases
What Solwees writes
- New leads
- Appointment requests for the clinic manager to confirm
- Tasks and notes
- Sales
What the assistant does with TOOKI
Your manager starts every call already knowing what the patient wants.
Knows returning patients
The assistant reads the patient’s earlier messages, tasks and purchases and continues from there.
Requests, not promises
The assistant collects the wished day and time and leaves a request for your manager, without promising a confirmed appointment.
Safe for your statuses
If you want, the assistant only reads and never changes a lead, or only reads and adds notes. It can also send your self-booking link instead of requests.
How to connect TOOKI
TOOKI connects with the API key from your TOOKI panel.
- 1
Copy the API key
In your TOOKI panel, copy the API key and note your subdomain.
- 2
Paste it in Solwees
Open the TOOKI card in the App Directory and enter the key and the subdomain.
- 3
Choose the mode
Tell us whether the assistant may create leads and requests, or only read and add notes. Then send a test message.
Questions
Does the assistant book appointments in TOOKI?
It creates an appointment request with the wished day and time. Your clinic manager confirms it.
Will it change our lead statuses?
Not if you don’t want it to: in the read-only mode it changes nothing, and you can allow notes only.
Does it know returning patients?
Yes. It finds them by phone and reads their earlier WhatsApp messages in TOOKI, tasks and purchases.
Can it send our own booking link?
Yes. Instead of requests, the assistant can send your self-booking link and leave a note for your team.
Does it answer in Hebrew?
Yes. The assistant answers in the patient’s language.
Which channels?
WhatsApp, Instagram, Telegram, Facebook Messenger, the website chat and email.
Other integrations
See all integrations
Connect TOOKI
Free for 7 days, no card. Paste the key, choose the mode and send a test message.