Guests ask about rooms. The answers come from Exely.
Solwees answers guests in WhatsApp, Instagram, Telegram and your other channels with live availability, prices and room details from Exely. It finds an upcoming booking by the guest’s surname and passes new booking requests to your reception, with a link to book online.
Hello! Do you have a double room for 12-14 May, two adults?
Hello! For 12-14 May a Standard Double is €96 a night with breakfast, and a Deluxe with a river view is €128. Here is the booking link, or I can pass your request to reception.
Please pass it on, the Deluxe
Exely · Availability
12-14 May
- Rooms and prices read live from Exely
- Exely booking link sent to the guest
- Request passed to reception
A guest asks for two nights in May. The assistant shows free rooms and prices from Exely and passes the request to reception.
What Solwees does with Exely
Every answer about rooms and prices comes from Exely at the moment of the question. The assistant never makes them up.
What Solwees reads
- Free rooms for the dates and guests, with the total price including tax, the currency, the meal plan, the tariff name and current discounts
- Room details: description, amenities, photos, size and how many guests fit
- Upcoming bookings, by the guest’s surname
- Exely’s own booking link for the dates
What Solwees writes
- Nothing in Exely: requests to book, change or cancel go to your reception as a handoff, with the dates, the room and the guest’s details
- In Solwees: the guest’s contact and the whole conversation
What the assistant does with Exely
Your reception gets guests who already know the room and the price.
Live prices, no guesses
Availability and prices with tax are read from Exely for the exact dates and guests the client asks about, with the tariff name and current discounts.
Rooms in detail
The assistant describes rooms with their amenities and size and suggests the ones that fit the number of guests.
Reception confirms
Requests to book, change or cancel go to your team with the dates, room and guest details. The guest can also book at once through Exely’s link.
How to connect Exely
Exely connects with an API connection you create in the Exely extranet.
- 1
Create an API connection
In the Exely extranet, open the property settings, then API connections, and create a connection.
- 2
Paste the keys
In the Exely card in Solwees, enter the client ID, the client secret and your property ID.
- 3
Ask a test question
Ask the assistant about a room for real dates and compare the answer with Exely.
Questions
Can the assistant book a room in Exely?
Not directly: Exely doesn’t allow it for property connections. The assistant sends the guest Exely’s booking link and passes the request to your reception.
Where do the prices come from?
From Exely, live, at the moment of the question, with tax included.
Can a guest check their booking?
Yes, an upcoming booking, by surname.
Do I need to describe the rooms in Solwees?
No. Room descriptions, amenities and photos come from Exely. The knowledge base is for things like parking, transfers or check-in times.
Which languages does it answer in?
In the guest’s language. The prices and rooms are the same Exely data in every language.
Which channels does it work in?
In every channel you connect to Solwees: the answers about rooms come from Exely everywhere.
Other integrations
See all integrations
Connect Exely
Free for 7 days, no card. Create an API connection, paste the keys and ask about a room.