AI Receptionist for Online Stores in Caslav
Caslav has around 10 active online stores. The agent comes preconfigured for Czech, English and Ukrainian and handles 50+ more languages. Order and return questions arrive around the clock. Caslav has roughly 10,000 residents and sits in the Central Bohemia region: whoever calls and whenever they call, the conversation ends as a logged request, not a voicemail.
Solwees answers calls and replies to messages 24/7 and handles the conversation in Czech, English and Ukrainian, writing the request into Stripe with no manual typing.
Frequently asked questions
What languages does Solwees handle for customers in Caslav?
Solwees answers in 50+ languages with automatic detection. For Caslav the agent comes preconfigured for Czech, English and Ukrainian, and it switches language mid-call without losing context.
How does the Stripe integration work?
Native connection: the request is created in Stripe with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 10:00–20:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Caslav?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Caslav.
Is Solwees set up for Caslav?
Yes. The agent is configured for Caslav (Central Bohemia region): it allows for the typical peak window (10:00–20:00), comes preconfigured for Czech, English and Ukrainian and routes requests to match your booking calendar.
Why this matters in Caslav
Order and return questions arrive around the clock. Peak usually runs between 10:00 and 20:00: at full capacity a missed call is a customer who never calls back. Solwees answers in under a second and writes the details down before the call ends.
How Solwees handles it
- 01Tier-1 handled (order status, returns, sizing) without human handoff.
- 02Webhook into your store to pull the calling customer's order history live.
- 03Abandoned cart recovered over WhatsApp with a discount you set yourself.
Integrations that matter in Caslav
Support handled in a helpdesk or the store chat. Every inbound call or message between 10:00 and 20:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Stripe and support. No lock-in.
Start free trialAnswer every call in Caslav, after hours included
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees