AI Receptionist for HVAC in Otwock
Otwock has around 10 active HVAC companies. The Solwees agent handles calls in Polish, English and Ukrainian, plus 50+ more languages on request. A breakdown caller and a maintenance caller hit the same number with no prioritisation. Otwock (Masovia voivodeship, ~45,000 residents) is a market where local HVAC companies compete for the same customers, and enquiries typically cluster in the 08:00–12:00, 15:00–18:00 window.
Instead of voicemail the customer gets an immediate answer: Solwees talks in Polish, English and Ukrainian and hands the full details to ServiceTitan or Housecall Pro.
Frequently asked questions
What languages does Solwees handle for customers in Otwock?
Solwees answers in 50+ languages and detects the caller's language itself. For Otwock we set up Polish, English and Ukrainian as standard, and the agent switches language mid-call without losing context.
How does the ServiceTitan integration work?
Native connection: the job lands in ServiceTitan with the customer's details, address, slot and a description of the fault. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow, including when the team cannot keep up with the phone. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Otwock?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Otwock.
Is Solwees tuned to Otwock?
Yes. The agent is configured for businesses in Otwock (Masovia voivodeship): it knows the sector's typical peak window (08:00–12:00, 15:00–18:00), handles Polish, English and Ukrainian plus 50+ other languages, and routes requests to match your schedule.
Why this matters in Otwock
A breakdown caller and a maintenance caller hit the same number with no prioritisation. In the 08:00–12:00, 15:00–18:00 window every missed call is real lost revenue. Solwees responds instantly, in the customer's language, and passes the full details to your system.
How Solwees handles it
- 01Automatic in-call triage: emergency (no heat/cool) versus scheduled service.
- 02Job opened in ServiceTitan, Housecall Pro or FieldEdge before the call ends.
- 03Dispatches the nearest available tech based on ZIP and schedule.
Integrations that matter in Otwock
Jobs tracked in spreadsheets or field systems like ServiceTitan or Housecall Pro. Every inbound call and message lands in your system automatically. Solwees plugs into the tools you already run, no migration:
ServiceTitan
Housecall Pro
FieldEdge
ServiceFusionChannels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with ServiceTitan, Housecall Pro, FieldEdge and ServiceFusion and support. No lock-in.
Start free trialAnswer every call in Otwock, after hours included
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees