AI Receptionist for HVAC in Koprivnice
Koprivnice has around 10 active HVAC companies. The agent comes preconfigured for Czech, English and Slovak and handles 50+ more languages. In heating season and heatwaves the volume of jobs spikes and the phone cannot keep up. Koprivnice (Moravia-Silesia region, ~22,000 residents): the agent picks up even when the whole team is busy with the customers already in front of them.
Solwees answers calls and replies to messages 24/7 and handles the conversation in Czech, English and Slovak, writing the request into ServiceTitan or Housecall Pro with no manual typing.
Frequently asked questions
What languages does Solwees handle for customers in Koprivnice?
Solwees answers in 50+ languages with automatic detection. For Koprivnice the agent comes preconfigured for Czech, English and Slovak, and it switches language mid-call without losing context.
How does the ServiceTitan integration work?
Native connection: the request is created in ServiceTitan with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. One agent runs WhatsApp and phone with the same context, so the customer never repeats themselves. The full history sits in the dashboard, including after the 08:00–12:00, 15:00–18:00 rush.
How fast is Solwees live in Koprivnice?
Standard setup: 48 hours from sign-up. Includes a local number, a connection to your system, a custom voice and a welcome script tuned to the business.
Is Solwees set up for Koprivnice?
Yes. The agent is configured for Koprivnice (Moravia-Silesia region): it allows for the typical peak window (08:00–12:00, 15:00–18:00), comes preconfigured for Czech, English and Slovak and routes requests to match your booking calendar.
Why this matters in Koprivnice
In heating season and heatwaves the volume of jobs spikes and the phone cannot keep up. Traffic is usually heaviest between 08:00 and 12:00 and again between 15:00 and 18:00, exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01Automatic in-call triage: emergency (no heat/cool) versus scheduled service.
- 02Job opened in ServiceTitan, Housecall Pro or FieldEdge before the call ends.
- 03Dispatches the nearest available tech based on ZIP and schedule.
Integrations that matter in Koprivnice
Jobs tracked in spreadsheets or field systems like ServiceTitan or Housecall Pro. Whatever the channel, an enquiry lands straight where you work, between 08:00 and 12:00 and again between 15:00 and 18:00 included. Solwees plugs into the tools you already run, no migration:
ServiceTitan
Housecall Pro
FieldEdge
ServiceFusionChannels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with ServiceTitan, Housecall Pro, FieldEdge and ServiceFusion and support. No lock-in.
Start free trialReady to stop losing customers in Koprivnice?
Live in under 48 hours. No changes to your current system, no team training.
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