AI Receptionist for HVAC in Trinec
Trinec has around 10 active HVAC companies, with inbound calls mostly in Czech, English, Polish and Slovak. Breakdown reports and service enquiries come through one channel, and the phone cannot keep up in season. Trinec (Moravia-Silesia region, ~34,000 residents) is a market where local HVAC companies compete for callers who phone most in the 08:00–12:00, 15:00–18:00 window.
Instead of voicemail the customer gets an immediate answer — Solwees talks in Czech, English, Polish and Slovak and hands the full details to ServiceTitan or Housecall Pro.
Frequently asked questions
What languages does Solwees handle for customers in Trinec?
Solwees answers in 50+ languages with automatic detection. In Trinec inbound calls come mostly in Czech, English, Polish and Slovak, and the agent switches language mid-call without losing context.
How does the ServiceTitan integration work?
Native connection: the request is created in ServiceTitan with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 08:00–12:00, 15:00–18:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Trinec?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Trinec.
Is Solwees tuned to Trinec?
Yes. The agent is configured for Trinec (Moravia-Silesia region): it knows the local peak window (08:00–12:00, 15:00–18:00), handles the languages most common in the city (Czech, English, Polish and Slovak) and routes requests to match your schedule.
Why this matters in Trinec
Breakdown reports and service enquiries come through one channel, and the phone cannot keep up in season. Most calls land in the 08:00–12:00, 15:00–18:00 window — exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01Automatic in-call triage: emergency (no heat/cool) versus scheduled service.
- 02Job opened in ServiceTitan, Housecall Pro or FieldEdge before the call ends.
- 03Dispatches the nearest available tech based on ZIP and schedule.
Integrations that matter in Trinec
Jobs tracked in spreadsheets or field systems like ServiceTitan or Housecall Pro. Every inbound call or message during 08:00–12:00, 15:00–18:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
ServiceTitan
Housecall Pro
FieldEdge
ServiceFusionSee all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with ServiceTitan, Housecall Pro, FieldEdge and ServiceFusion and support. No lock-in.
Start free trialAnswer every call in Trinec — after hours included
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees