AI Receptionist for HVAC in Novy Jicin
Novy Jicin has around 10 active HVAC companies. The agent comes preconfigured for Czech, English, Polish and Slovak and handles 50+ more languages. A breakdown caller and a maintenance caller hit the same number with no prioritisation. Novy Jicin (Moravia-Silesia region, ~23,000 residents): the agent picks up even when the whole team is busy with the customers already in front of them.
Solwees answers calls and replies to messages 24/7 and handles the conversation in Czech, English, Polish and Slovak, writing the request into ServiceTitan or Housecall Pro with no manual typing.

Frequently asked questions
What languages does Solwees handle for customers in Novy Jicin?
Solwees answers in 50+ languages with automatic detection. For Novy Jicin the agent comes preconfigured for Czech, English, Polish and Slovak, and it switches language mid-call without losing context.
How does the ServiceTitan integration work?
Native connection: the request is created in ServiceTitan with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. One agent runs WhatsApp and phone with the same context, so the customer never repeats themselves. The full history sits in the dashboard, including after the 08:00–12:00, 15:00–18:00 rush.
How fast is Solwees live in Novy Jicin?
Standard setup: 48 hours from sign-up. Includes a local number, a connection to your system, a custom voice and a welcome script tuned to the business.
Is Solwees set up for Novy Jicin?
Yes. The agent is configured for Novy Jicin (Moravia-Silesia region): it allows for the typical peak window (08:00–12:00, 15:00–18:00), comes preconfigured for Czech, English, Polish and Slovak and routes requests to match your booking calendar.
Why this matters in Novy Jicin
A breakdown caller and a maintenance caller hit the same number with no prioritisation. Between 08:00 and 12:00 and again between 15:00 and 18:00 every missed call is an enquiry nobody writes down. Solwees responds instantly, in the caller's language, and passes the full details to your system.
How Solwees handles it
- 01Automatic in-call triage: emergency (no heat/cool) versus scheduled service.
- 02Job opened in ServiceTitan, Housecall Pro or FieldEdge before the call ends.
- 03Dispatches the nearest available tech based on ZIP and schedule.
Integrations that matter in Novy Jicin
Jobs tracked in spreadsheets or field systems like ServiceTitan or Housecall Pro. Whatever the channel, an enquiry lands straight where you work, between 08:00 and 12:00 and again between 15:00 and 18:00 included. Solwees plugs into the tools you already run, no migration:
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Pricing
From €99/month per single location. Includes call handling, WhatsApp, integration with ServiceTitan, Housecall Pro, FieldEdge and ServiceFusion and support. No lock-in.
Start free trialStop letting calls in Novy Jicin ring out
Live in under 48 hours. No changes to your current system, no team training.
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