AI Receptionist for Online Stores in Sintra
Sintra has around 10 active online stores, with inbound calls mostly in Portuguese, English, Spanish and French. Order and return questions arrive around the clock. Sintra (Lisbon district, ~386,000 residents) is a market where local online stores compete for callers who phone most in the 10:00–20:00 window.
The Solwees agent is on around the clock: it talks over phone and WhatsApp in Portuguese, English, Spanish and French, logs the details in Stripe, and leaves the team on the floor with customers.
Frequently asked questions
What languages does Solwees handle for customers in Sintra?
Solwees answers in 50+ languages with automatic detection. In Sintra inbound calls come mostly in Portuguese, English, Spanish and French, and the agent switches language mid-call without losing context.
How does the Stripe integration work?
Native connection: the request is created in Stripe with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. One agent runs WhatsApp and phone with the same context, so the customer never repeats themselves. The full history sits in the dashboard, including after the 10:00–20:00 rush.
How fast is Solwees live in Sintra?
Standard setup: 48 hours from sign-up. Includes a local number, a connection to your system, a custom voice and a welcome script tuned to the business.
Is Solwees tuned to Sintra?
Yes. The agent is configured for Sintra (Lisbon district): it knows the local peak window (10:00–20:00), handles the languages most common in the city (Portuguese, English, Spanish and French) and routes requests to match your schedule.
Why this matters in Sintra
Order and return questions arrive around the clock. Most calls land in the 10:00–20:00 window, exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01Tier-1 handled (order status, returns, sizing) without human handoff.
- 02Webhook into your store to pull the calling customer's order history live.
- 03Abandoned cart recovered over WhatsApp with a discount you set yourself.
Integrations that matter in Sintra
Support handled in a helpdesk or the store chat. Whatever the channel, an enquiry from the 10:00–20:00 window lands straight where you work. Solwees plugs into the tools you already run, no migration:
See all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €39/month per single location. Includes call handling, WhatsApp, integration with Stripe and support. No lock-in.
Start free trialStop handing customers to competitors in Sintra
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees