AI Receptionist for Online Stores in Cascais
Cascais has around 10 active online stores, with inbound calls mostly in Portuguese, English, French and German. Order and return questions arrive around the clock. Cascais (Lisbon district, ~214,000 residents) is a market where local online stores compete for callers who phone most in the 10:00–20:00 window.
Instead of voicemail the customer gets an immediate answer. Solwees talks in Portuguese, English, French and German and hands the full details to Stripe.
Frequently asked questions
What languages does Solwees handle for customers in Cascais?
Solwees answers in 50+ languages with automatic detection. In Cascais inbound calls come mostly in Portuguese, English, French and German, and the agent switches language mid-call without losing context.
How does the Stripe integration work?
Native connection: the request is created in Stripe with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. One agent runs WhatsApp and phone with the same context, so the customer never repeats themselves. The full history sits in the dashboard, including after the 10:00–20:00 rush.
How fast is Solwees live in Cascais?
Standard setup: 48 hours from sign-up. Includes a local number, a connection to your system, a custom voice and a welcome script tuned to the business.
Is Solwees tuned to Cascais?
Yes. The agent is configured for Cascais (Lisbon district): it knows the local peak window (10:00–20:00), handles the languages most common in the city (Portuguese, English, French and German) and routes requests to match your schedule.
Why this matters in Cascais
Order and return questions arrive around the clock. Peak hits 10:00–20:00: at full capacity a missed call is a customer who phones a competitor instead. Solwees answers in under a second and writes the details down before the call ends.
How Solwees handles it
- 01Tier-1 handled (order status, returns, sizing) without human handoff.
- 02Webhook into your store to pull the calling customer's order history live.
- 03Abandoned cart recovered over WhatsApp with a discount you set yourself.
Integrations that matter in Cascais
Support handled in a helpdesk or the store chat. Whatever the channel, an enquiry from the 10:00–20:00 window lands straight where you work. Solwees plugs into the tools you already run, no migration:
See all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €39/month per single location. Includes call handling, WhatsApp, integration with Stripe and support. No lock-in.
Start free trialStop handing customers to competitors in Cascais
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees