AI Receptionist for Online Stores in Loures
Loures has around 10 active online stores, with inbound calls mostly in Portuguese, English and Spanish. Order and return questions arrive around the clock. Loures (Lisbon district, ~201,000 residents) sees demand concentrate in the 10:00–20:00 window, and whoever answers first keeps the customer.
Solwees answers calls and messages 24/7 and handles the conversation in Portuguese, English and Spanish, writing the request into Stripe with no manual typing.
Frequently asked questions
What languages does Solwees handle for customers in Loures?
Solwees answers in 50+ languages with automatic detection. In Loures inbound calls come mostly in Portuguese, English and Spanish, and the agent switches language mid-call without losing context.
How does the Stripe integration work?
Native connection: the request is created in Stripe with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 10:00–20:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Loures?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Loures.
Is Solwees tuned to Loures?
Yes. The agent is configured for Loures (Lisbon district): it works to the local busy window (10:00–20:00), handles Portuguese, English and Spanish among 50+ languages, and routes requests to match your schedule.
Why this matters in Loures
Order and return questions arrive around the clock. Peak hits 10:00–20:00: at full capacity a missed call is a customer who phones a competitor instead. Solwees answers in under a second and writes the details down before the call ends.
How Solwees handles it
- 01Tier-1 handled (order status, returns, sizing) without human handoff.
- 02Webhook into your store to pull the calling customer's order history live.
- 03Abandoned cart recovered over WhatsApp with a discount you set yourself.
Integrations that matter in Loures
Support handled in a helpdesk or the store chat. Every inbound call or message during 10:00–20:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Stripe and support. No lock-in.
Start free trialAnswer every call in Loures, after hours included
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees