AI Receptionist for Aesthetic Medicine in Novy Jicin
Novy Jicin has around 10 active aesthetic medicine clinics, with inbound calls mostly in Czech, English, Polish and Slovak. Many enquiries are first consultations that need a conversation, and calls during treatment hours go unanswered. Novy Jicin (Moravia-Silesia region, ~23,000 residents) is a market where local aesthetic medicine clinics compete for callers who phone most in the 11:00–14:00, 16:00–19:00 window.
Instead of voicemail the customer gets an immediate answer — Solwees talks in Czech, English, Polish and Slovak and hands the full details to Booksy or Fresha.

Frequently asked questions
What languages does Solwees handle for customers in Novy Jicin?
Solwees answers in 50+ languages with automatic detection. In Novy Jicin inbound calls come mostly in Czech, English, Polish and Slovak, and the agent switches language mid-call without losing context.
How does the Booksy integration work?
Native connection: the request is created in Booksy with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. One agent runs WhatsApp and phone with the same context, so the customer never repeats themselves. The full history sits in the dashboard, including after the 11:00–14:00, 16:00–19:00 rush.
How fast is Solwees live in Novy Jicin?
Standard setup: 48 hours from sign-up. Includes a local number, a connection to your system, a custom voice and a welcome script tuned to the business.
Is Solwees tuned to Novy Jicin?
Yes. The agent is configured for Novy Jicin (Moravia-Silesia region): it knows the local peak window (11:00–14:00, 16:00–19:00), handles the languages most common in the city (Czech, English, Polish and Slovak) and routes requests to match your schedule.
Why this matters in Novy Jicin
Many enquiries are first consultations that need a conversation, and calls during treatment hours go unanswered. Most calls land in the 11:00–14:00, 16:00–19:00 window — exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01In-call triage: first consult versus repeat treatment appointment.
- 02Automatic prepay on long treatments to cut empty slots in peak hours.
- 03Pre-visit medical questionnaire sent over WhatsApp right after the call.
Integrations that matter in Novy Jicin
Bookings run on Booksy or Fresha, with some over phone and social media. Whatever the channel, an enquiry from the 11:00–14:00, 16:00–19:00 window lands straight where you work. Solwees plugs into the tools you already run, no migration:
See all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Pricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Booksy and Fresha and support. No lock-in.
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Live in under 48 hours. No changes to your current system, no team training.
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