AI Receptionist for Aesthetic Medicine in Opava
Opava has around 10 active aesthetic medicine clinics, with inbound calls mostly in Czech, English, Polish and Slovak. Many enquiries are first consultations that need a conversation, and calls during treatment hours go unanswered. Opava (Moravia-Silesia region, ~56,000 residents) is a market where local aesthetic medicine clinics compete for callers who phone most in the 11:00–14:00, 16:00–19:00 window.
The Solwees agent is on around the clock: it talks over phone and WhatsApp in Czech, English, Polish and Slovak, logs the details in Booksy or Fresha, and leaves the team on the floor with customers.
Frequently asked questions
What languages does Solwees handle for customers in Opava?
Solwees answers in 50+ languages with automatic detection. In Opava inbound calls come mostly in Czech, English, Polish and Slovak, and the agent switches language mid-call without losing context.
How does the Booksy integration work?
Native connection: the request is created in Booksy with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 11:00–14:00, 16:00–19:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Opava?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Opava.
Is Solwees tuned to Opava?
Yes. The agent is configured for Opava (Moravia-Silesia region): it knows the local peak window (11:00–14:00, 16:00–19:00), handles the languages most common in the city (Czech, English, Polish and Slovak) and routes requests to match your schedule.
Why this matters in Opava
Many enquiries are first consultations that need a conversation, and calls during treatment hours go unanswered. In the 11:00–14:00, 16:00–19:00 window every missed call is real lost revenue. Solwees responds instantly, in the customer's language, and passes the full details to your system.
How Solwees handles it
- 01In-call triage: first consult versus repeat treatment appointment.
- 02Automatic prepay on long treatments to cut empty slots in peak hours.
- 03Pre-visit medical questionnaire sent over WhatsApp right after the call.
Integrations that matter in Opava
Bookings run on Booksy or Fresha, with some over phone and social media. Every inbound call or message during 11:00–14:00, 16:00–19:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
See all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Booksy and Fresha and support. No lock-in.
Start free trialAnswer every call in Opava — after hours included
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees