AI Receptionist for Aesthetic Medicine in Trinec
Trinec has around 10 active aesthetic medicine clinics. The agent comes preconfigured for Czech, English, Polish and Slovak and handles 50+ more languages. Many enquiries are first consultations that need a conversation, and calls during treatment hours go unanswered. Trinec has roughly 34,000 residents and sits in the Moravia-Silesia region: whoever calls and whenever they call, the conversation ends as a logged request, not a voicemail.
Instead of voicemail the patient gets an immediate answer: Solwees talks in Czech, English, Polish and Slovak and hands the full details to Booksy or Fresha.
Frequently asked questions
What languages does Solwees handle for patients in Trinec?
Solwees answers in 50+ languages with automatic detection. For Trinec the agent comes preconfigured for Czech, English, Polish and Slovak, and it switches language mid-call without losing context.
How does the Booksy integration work?
Native connection: the request is created in Booksy with the patient's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 11:00–14:00, 16:00–19:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Trinec?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Trinec.
Is Solwees set up for Trinec?
Yes. The agent is configured for Trinec (Moravia-Silesia region): it allows for the typical peak window (11:00–14:00, 16:00–19:00), comes preconfigured for Czech, English, Polish and Slovak and routes requests to match your booking calendar.
Why this matters in Trinec
Many enquiries are first consultations that need a conversation, and calls during treatment hours go unanswered. Peak usually runs between 11:00 and 14:00 and again between 16:00 and 19:00: at full capacity a missed call is a patient who never calls back. Solwees answers in under a second and writes the details down before the call ends.
How Solwees handles it
- 01In-call triage: first consult versus repeat treatment appointment.
- 02Automatic prepay on long treatments to cut empty slots in peak hours.
- 03Pre-visit medical questionnaire sent over WhatsApp right after the call.
Integrations that matter in Trinec
Bookings run on Booksy or Fresha, with some over phone and social media. Every inbound call or message between 11:00 and 14:00 and again between 16:00 and 19:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Booksy and Fresha and support. No lock-in.
Start free trialReady to stop losing patients in Trinec?
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees