AI Receptionist for Aesthetic Medicine in Bialystok
Bialystok has around 30 active aesthetic medicine clinics. The Solwees agent handles calls in Polish, English, Russian and Belarusian, plus 50+ more languages on request. Patients ask about treatments and prices before booking, and those calls are lost while staff are in a procedure. Bialystok (Podlaskie voivodeship, ~295,000 residents) is a market where local aesthetic medicine clinics compete for the same customers, and enquiries typically cluster in the 11:00–14:00, 16:00–19:00 window.
Solwees answers calls and messages 24/7 and handles the conversation in Polish, English, Russian and Belarusian, writing the request into Booksy or Fresha with no manual typing.
Frequently asked questions
What languages does Solwees handle for customers in Bialystok?
Solwees answers in 50+ languages and detects the caller's language itself. For Bialystok we set up Polish, English, Russian and Belarusian as standard, and the agent switches language mid-call without losing context.
How does the Booksy integration work?
Native connection: the appointment lands in Booksy with the patient's details, slot and the reason for the consult. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. One agent runs WhatsApp and phone with the same context, so the customer never repeats themselves. The full history sits in the dashboard.
How fast is Solwees live in Bialystok?
Standard setup: 48 hours from sign-up. Includes a local number, a connection to your system, a custom voice and a welcome script tuned to the business.
Is Solwees tuned to Bialystok?
Yes. The agent is configured for businesses in Bialystok (Podlaskie voivodeship): it knows the sector's typical peak window (11:00–14:00, 16:00–19:00), handles Polish, English, Russian and Belarusian plus 50+ other languages, and routes requests to match your schedule.
Why this matters in Bialystok
Patients ask about treatments and prices before booking, and those calls are lost while staff are in a procedure. Peak typically hits 11:00–14:00, 16:00–19:00: at full capacity a missed call is a customer who phones a competitor instead. Solwees answers in under a second and writes the details down before the call ends.
How Solwees handles it
- 01In-call triage: first consult versus repeat treatment appointment.
- 02Automatic prepay on long treatments to cut empty slots in peak hours.
- 03Pre-visit medical questionnaire sent over WhatsApp right after the call.
Integrations that matter in Bialystok
Bookings run on Booksy or Fresha, with some over phone and social media. Whatever the channel, the enquiry lands straight where you work. Solwees plugs into the tools you already run, no migration:
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Booksy and Fresha and support. No lock-in.
Start free trialReady to stop losing customers in Bialystok?
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees