Your AI agent, writing every conversation into Microsoft Dynamics 365
Solwees handles the conversation across every channel and Microsoft Dynamics 365 keeps the record. The agent qualifies leads, captures contact and order details, and books or sells, then creates the contact and lead, moves it through your pipeline stages, marks lost deals, and adds notes.
Try for freeHow it works
Connect your Microsoft Dynamics 365 account
Link Microsoft Dynamics 365 to Solwees in a few clicks. No code. The agent starts writing into the CRM your team already uses.
Set the agent and its rules
Choose the role, the channels, and how leads should map to your stages. Solwees follows your catalog and knowledge base, nothing invented.
Conversations become records
The agent books and sells across every channel. Each conversation lands in Microsoft Dynamics 365 as a contact, a deal, and the right stage, ready for your team.
Frequently asked questions
What does Solwees write into Microsoft Dynamics 365?
Solwees creates contacts and deals from the conversation, captures order and contact details, moves deals through your pipeline stages, marks lost deals, and adds notes. The agent handles the conversation across every channel and Microsoft Dynamics 365 keeps the record.
Can my team reply from inside Microsoft Dynamics 365?
Yes. Conversations flow into Microsoft Dynamics 365 so a person on your team can read the full thread and reply directly, with all the context the agent already captured.
Does the agent only handle inbound, or can it reach out too?
Both. Solwees qualifies inbound buyers and handles objections, and it can also do outbound outreach by message or call. In both cases the result is written into Microsoft Dynamics 365.
Can the agent make up prices or availability?
No. The agent never invents prices, promotions, availability, or confirmations. It quotes only what is in your real catalog and knowledge base, so every record in Microsoft Dynamics 365 stays accurate.
Related use cases
Start using Microsoft Dynamics 365 today
Connect in minutes. No code, no setup headaches.
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