Your AI agent, writing every conversation into Oracle CX Sales
Solwees handles the conversation across every channel and Oracle CX Sales keeps the record. The agent qualifies leads, captures contact and order details, and books or sells, then creates the contact and lead, moves it through your pipeline stages, marks lost deals, and adds notes.
Try for freeHow it works
Connect your Oracle CX Sales account
Link Oracle CX Sales to Solwees in a few clicks. No code. The agent starts writing into the CRM your team already uses.
Set the agent and its rules
Choose the role, the channels, and how leads should map to your stages. Solwees follows your catalog and knowledge base, nothing invented.
Conversations become records
The agent books and sells across every channel. Each conversation lands in Oracle CX Sales as a contact, a deal, and the right stage, ready for your team.
Frequently asked questions
What does Solwees write into Oracle CX Sales?
Solwees creates contacts and deals from the conversation, captures order and contact details, moves deals through your pipeline stages, marks lost deals, and adds notes. The agent handles the conversation across every channel and Oracle CX Sales keeps the record.
Can my team reply from inside Oracle CX Sales?
Yes. Conversations flow into Oracle CX Sales so a person on your team can read the full thread and reply directly, with all the context the agent already captured.
Does the agent only handle inbound, or can it reach out too?
Both. Solwees qualifies inbound buyers and handles objections, and it can also do outbound outreach by message or call. In both cases the result is written into Oracle CX Sales.
Can the agent make up prices or availability?
No. The agent never invents prices, promotions, availability, or confirmations. It quotes only what is in your real catalog and knowledge base, so every record in Oracle CX Sales stays accurate.