AI Receptionist for Customer Support in Zlin
Zlin has around 10 active support teams. The agent comes preconfigured for Czech, English and Slovak and handles 50+ more languages. Tier-1 queries flood the team outside working hours. Zlin (Zlin Region region, ~74,000 residents): the agent picks up even when the whole team is busy with the customers already in front of them.
Solwees answers calls and replies to messages 24/7 and handles the conversation in Czech, English and Slovak, writing the request into your system with no manual typing.
Frequently asked questions
What languages does Solwees handle for customers in Zlin?
Solwees answers in 50+ languages with automatic detection. For Zlin the agent comes preconfigured for Czech, English and Slovak, and it switches language mid-call without losing context.
Does it connect to my CRM or booking system?
Yes. Solwees passes name, phone, reason and time to your CRM or booking calendar, natively or via webhook. No double entry.
Does it work over WhatsApp too?
Yes. One agent runs WhatsApp and phone with the same context, so the customer never repeats themselves. The full history sits in the dashboard, including after the 09:00–17:00 rush.
How fast is Solwees live in Zlin?
Standard setup: 48 hours from sign-up. Includes a local number, a connection to your system, a custom voice and a welcome script tuned to the business.
Is Solwees set up for Zlin?
Yes. The agent is configured for Zlin (Zlin Region region): it allows for the typical peak window (09:00–17:00), comes preconfigured for Czech, English and Slovak and routes requests to match your booking calendar.
Why this matters in Zlin
Tier-1 queries flood the team outside working hours. Traffic is usually heaviest between 09:00 and 17:00, exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01Tier-1 queries (order status, returns, FAQ) handled without human handoff.
- 02Ticket created in your CRM or helpdesk with a structured summary for tier-2.
- 03Handles 50+ languages with auto-detection and mid-call switching, no context lost.
Integrations that matter in Zlin
Tickets tracked in a CRM or helpdesk. Whatever the channel, an enquiry lands straight where you work, between 09:00 and 17:00 included. Solwees connects to your CRM or booking calendar over a webhook, no migration.
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, a webhook into your CRM or booking calendar, and support. No lock-in.
Start free trialStop letting calls in Zlin ring out
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees