AI Receptionist for Electricians in Ermesinde
Ermesinde has around 10 active electricians, with inbound calls mostly in Portuguese, English and Spanish. An electrical fault needs a fast response, and a call mid-job is lost. Ermesinde (Porto district, ~38,000 residents) is a market where local electricians compete for callers who phone most in the 08:00–12:00, 15:00–18:00 window.
Solwees answers calls and messages 24/7 and handles the conversation in Portuguese, English and Spanish, writing the request into ServiceTitan or Housecall Pro with no manual typing.
Frequently asked questions
What languages does Solwees handle for customers in Ermesinde?
Solwees answers in 50+ languages with automatic detection. In Ermesinde inbound calls come mostly in Portuguese, English and Spanish, and the agent switches language mid-call without losing context.
How does the ServiceTitan integration work?
Native connection: the request is created in ServiceTitan with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 08:00–12:00, 15:00–18:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Ermesinde?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Ermesinde.
Is Solwees tuned to Ermesinde?
Yes. The agent is configured for Ermesinde (Porto district): it knows the local peak window (08:00–12:00, 15:00–18:00), handles the languages most common in the city (Portuguese, English and Spanish) and routes requests to match your schedule.
Why this matters in Ermesinde
An electrical fault needs a fast response, and a call mid-job is lost. Peak hits 08:00–12:00, 15:00–18:00: at full capacity a missed call is a customer who phones a competitor instead. Solwees answers in under a second and writes the details down before the call ends.
How Solwees handles it
- 01Tells emergency (no power, burning smell) apart from planned install work.
- 02Order created in ServiceTitan or Housecall Pro with address, job type and slot.
- 03Dispatches the nearest tech based on ZIP and current schedule load.
Integrations that matter in Ermesinde
Jobs handled by phone or in field-service systems. Every inbound call or message during 08:00–12:00, 15:00–18:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
ServiceTitan
Housecall Pro
FieldEdgeSee all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €39/month per single location. Includes call handling, WhatsApp, integration with ServiceTitan, Housecall Pro and FieldEdge and support. No lock-in.
Start free trialAnswer every call in Ermesinde, after hours included
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees