AI Receptionist for HVAC in Brno
Brno has around 50 active HVAC companies. The agent comes preconfigured for Czech, English, Ukrainian and Slovak and handles 50+ more languages. Breakdown reports and service enquiries come through one channel, and the phone cannot keep up in season. Brno has roughly 382,000 residents and sits in the South Moravia region: whoever calls and whenever they call, the conversation ends as a logged request, not a voicemail. From Brno-střed to Královo Pole, we cover the whole area with no call left unanswered.
Instead of voicemail the customer gets an immediate answer: Solwees talks in Czech, English, Ukrainian and Slovak and hands the full details to ServiceTitan or Housecall Pro.
Frequently asked questions
What languages does Solwees handle for customers in Brno?
Solwees answers in 50+ languages with automatic detection. For Brno the agent comes preconfigured for Czech, English, Ukrainian and Slovak, and it switches language mid-call without losing context.
How does the ServiceTitan integration work?
Native connection: the request is created in ServiceTitan with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 08:00–12:00, 15:00–18:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Brno?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Brno.
Is Solwees set up for Brno?
Yes. The agent is configured for Brno (South Moravia region): it allows for the typical peak window (08:00–12:00, 15:00–18:00), comes preconfigured for Czech, English, Ukrainian and Slovak and routes requests to match your booking calendar.
Why this matters in Brno
Breakdown reports and service enquiries come through one channel, and the phone cannot keep up in season. Traffic is usually heaviest between 08:00 and 12:00 and again between 15:00 and 18:00, exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01Automatic in-call triage: emergency (no heat/cool) versus scheduled service.
- 02Job opened in ServiceTitan, Housecall Pro or FieldEdge before the call ends.
- 03Dispatches the nearest available tech based on ZIP and schedule.
Integrations that matter in Brno
Jobs tracked in spreadsheets or field systems like ServiceTitan or Housecall Pro. Every inbound call or message between 08:00 and 12:00 and again between 15:00 and 18:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
ServiceTitan
Housecall Pro
FieldEdge
ServiceFusionChannels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with ServiceTitan, Housecall Pro, FieldEdge and ServiceFusion and support. No lock-in.
Start free trialAnswer every call in Brno, after hours included
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees