AI Receptionist for HVAC in Lagos
Lagos has around 10 active HVAC companies, with inbound calls mostly in Portuguese, English, German and French. In heating season and heatwaves the volume of jobs spikes and the phone cannot keep up. Lagos (Algarve district, ~31,000 residents) is a market where local HVAC companies compete for callers who phone most in the 08:00–12:00, 15:00–18:00 window.
Solwees answers calls and messages 24/7 and handles the conversation in Portuguese, English, German and French, writing the request into ServiceTitan or Housecall Pro with no manual typing.
Frequently asked questions
What languages does Solwees handle for customers in Lagos?
Solwees answers in 50+ languages with automatic detection. In Lagos inbound calls come mostly in Portuguese, English, German and French, and the agent switches language mid-call without losing context.
How does the ServiceTitan integration work?
Native connection: the request is created in ServiceTitan with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. One agent runs WhatsApp and phone with the same context, so the customer never repeats themselves. The full history sits in the dashboard, including after the 08:00–12:00, 15:00–18:00 rush.
How fast is Solwees live in Lagos?
Standard setup: 48 hours from sign-up. Includes a local number, a connection to your system, a custom voice and a welcome script tuned to the business.
Is Solwees tuned to Lagos?
Yes. The agent is configured for Lagos (Algarve district): it knows the local peak window (08:00–12:00, 15:00–18:00), handles the languages most common in the city (Portuguese, English, German and French) and routes requests to match your schedule.
Why this matters in Lagos
In heating season and heatwaves the volume of jobs spikes and the phone cannot keep up. In the 08:00–12:00, 15:00–18:00 window every missed call is real lost revenue. Solwees responds instantly, in the customer's language, and passes the full details to your system.
How Solwees handles it
- 01Automatic in-call triage: emergency (no heat/cool) versus scheduled service.
- 02Job opened in ServiceTitan, Housecall Pro or FieldEdge before the call ends.
- 03Dispatches the nearest available tech based on ZIP and schedule.
Integrations that matter in Lagos
Jobs tracked in spreadsheets or field systems like ServiceTitan or Housecall Pro. Whatever the channel, an enquiry from the 08:00–12:00, 15:00–18:00 window lands straight where you work. Solwees plugs into the tools you already run, no migration:
ServiceTitan
Housecall Pro
FieldEdge
ServiceFusionSee all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €39/month per single location. Includes call handling, WhatsApp, integration with ServiceTitan, Housecall Pro, FieldEdge and ServiceFusion and support. No lock-in.
Start free trialStop handing customers to competitors in Lagos
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees