AI Receptionist for HVAC in Olkusz
Olkusz has around 10 active HVAC companies, with inbound calls mostly in Polish, English and Ukrainian. A breakdown caller and a maintenance caller hit the same number with no prioritisation. Olkusz (Lesser Poland voivodeship, ~35,000 residents) is a market where local HVAC companies compete for callers who phone most in the 08:00–12:00, 15:00–18:00 window.
The Solwees agent is on around the clock: it talks over phone and WhatsApp in Polish, English and Ukrainian, logs the details in ServiceTitan or Housecall Pro, and leaves the team on the floor with customers.
Frequently asked questions
What languages does Solwees handle for customers in Olkusz?
Solwees answers in 50+ languages with automatic detection. In Olkusz inbound calls come mostly in Polish, English and Ukrainian, and the agent switches language mid-call without losing context.
How does the ServiceTitan integration work?
Native connection: the request is created in ServiceTitan with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. One agent runs WhatsApp and phone with the same context, so the customer never repeats themselves. The full history sits in the dashboard, including after the 08:00–12:00, 15:00–18:00 rush.
How fast is Solwees live in Olkusz?
Standard setup: 48 hours from sign-up. Includes a local number, a connection to your system, a custom voice and a welcome script tuned to the business.
Is Solwees tuned to Olkusz?
Yes. The agent is configured for Olkusz (Lesser Poland voivodeship): it knows the local peak window (08:00–12:00, 15:00–18:00), handles the languages most common in the city (Polish, English and Ukrainian) and routes requests to match your schedule.
Why this matters in Olkusz
A breakdown caller and a maintenance caller hit the same number with no prioritisation. Peak hits 08:00–12:00, 15:00–18:00: at full capacity a missed call is a customer who phones a competitor instead. Solwees answers in under a second and writes the details down before the call ends.
How Solwees handles it
- 01Automatic in-call triage: emergency (no heat/cool) versus scheduled service.
- 02Job opened in ServiceTitan, Housecall Pro or FieldEdge before the call ends.
- 03Dispatches the nearest available tech based on ZIP and schedule.
Integrations that matter in Olkusz
Jobs tracked in spreadsheets or field systems like ServiceTitan or Housecall Pro. Whatever the channel, an enquiry from the 08:00–12:00, 15:00–18:00 window lands straight where you work. Solwees plugs into the tools you already run, no migration:
ServiceTitan
Housecall Pro
FieldEdge
ServiceFusionSee all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €39/month per single location. Includes call handling, WhatsApp, integration with ServiceTitan, Housecall Pro, FieldEdge and ServiceFusion and support. No lock-in.
Start free trialReady to stop losing customers in Olkusz?
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees