AI Receptionist for HVAC in Prague
Prague has around 190 active HVAC companies. The agent comes preconfigured for Czech, English, Ukrainian and Russian and handles 50+ more languages. Breakdown reports and service enquiries come through one channel, and the phone cannot keep up in season. Prague (Prague region, ~1,335,000 residents): the agent picks up even when the whole team is busy with the customers already in front of them. From Old Town to Vinohrady, we cover the whole area with no call left unanswered.
The Solwees agent is on around the clock: it talks over phone and WhatsApp in Czech, English, Ukrainian and Russian, logs the details in ServiceTitan or Housecall Pro, and leaves the team with the customers in front of them.
Frequently asked questions
What languages does Solwees handle for customers in Prague?
Solwees answers in 50+ languages with automatic detection. For Prague the agent comes preconfigured for Czech, English, Ukrainian and Russian, and it switches language mid-call without losing context.
How does the ServiceTitan integration work?
Native connection: the request is created in ServiceTitan with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. One agent runs WhatsApp and phone with the same context, so the customer never repeats themselves. The full history sits in the dashboard, including after the 08:00–12:00, 15:00–18:00 rush.
How fast is Solwees live in Prague?
Standard setup: 48 hours from sign-up. Includes a local number, a connection to your system, a custom voice and a welcome script tuned to the business.
Is Solwees set up for Prague?
Yes. The agent is configured for Prague (Prague region): it allows for the typical peak window (08:00–12:00, 15:00–18:00), comes preconfigured for Czech, English, Ukrainian and Russian and routes requests to match your booking calendar.
Why this matters in Prague
Breakdown reports and service enquiries come through one channel, and the phone cannot keep up in season. Peak usually runs between 08:00 and 12:00 and again between 15:00 and 18:00: at full capacity a missed call is a customer who never calls back. Solwees answers in under a second and writes the details down before the call ends.
How Solwees handles it
- 01Automatic in-call triage: emergency (no heat/cool) versus scheduled service.
- 02Job opened in ServiceTitan, Housecall Pro or FieldEdge before the call ends.
- 03Dispatches the nearest available tech based on ZIP and schedule.
Integrations that matter in Prague
Jobs tracked in spreadsheets or field systems like ServiceTitan or Housecall Pro. Whatever the channel, an enquiry lands straight where you work, between 08:00 and 12:00 and again between 15:00 and 18:00 included. Solwees plugs into the tools you already run, no migration:
ServiceTitan
Housecall Pro
FieldEdge
ServiceFusionChannels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with ServiceTitan, Housecall Pro, FieldEdge and ServiceFusion and support. No lock-in.
Start free trialReady to stop losing customers in Prague?
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees