AI Receptionist for HVAC in Szczecin
Szczecin has around 60 active HVAC companies, with inbound calls mostly in Polish, English and German. A breakdown caller and a maintenance caller hit the same number with no prioritisation. Szczecin (West Pomerania voivodeship, ~390,000 residents) is a market where local HVAC companies compete for callers who phone most in the 08:00–12:00, 15:00–18:00 window.
The Solwees agent is on around the clock: it talks over phone and WhatsApp in Polish, English and German, logs the details in ServiceTitan or Housecall Pro, and leaves the team on the floor with customers.
Frequently asked questions
What languages does Solwees handle for customers in Szczecin?
Solwees answers in 50+ languages with automatic detection. In Szczecin inbound calls come mostly in Polish, English and German, and the agent switches language mid-call without losing context.
How does the ServiceTitan integration work?
Native connection: the request is created in ServiceTitan with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 08:00–12:00, 15:00–18:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Szczecin?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Szczecin.
Is Solwees tuned to Szczecin?
Yes. The agent is configured for Szczecin (West Pomerania voivodeship): it knows the local peak window (08:00–12:00, 15:00–18:00), handles the languages most common in the city (Polish, English and German) and routes requests to match your schedule.
Why this matters in Szczecin
A breakdown caller and a maintenance caller hit the same number with no prioritisation. Most calls land in the 08:00–12:00, 15:00–18:00 window — exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01Automatic in-call triage: emergency (no heat/cool) versus scheduled service.
- 02Job opened in ServiceTitan, Housecall Pro or FieldEdge before the call ends.
- 03Dispatches the nearest available tech based on ZIP and schedule.
Integrations that matter in Szczecin
Jobs tracked in spreadsheets or field systems like ServiceTitan or Housecall Pro. Every inbound call or message during 08:00–12:00, 15:00–18:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
ServiceTitan
Housecall Pro
FieldEdge
ServiceFusionSee all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €39/month per single location. Includes call handling, WhatsApp, integration with ServiceTitan, Housecall Pro, FieldEdge and ServiceFusion and support. No lock-in.
Start free trialAnswer every call in Szczecin — after hours included
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees