AI Receptionist for HVAC in Trebic
Trebic has around 10 active HVAC companies. The agent comes preconfigured for Czech, English and Ukrainian and handles 50+ more languages. Breakdown reports and service enquiries come through one channel, and the phone cannot keep up in season. Trebic has roughly 35,000 residents and sits in the Vysocina region: whoever calls and whenever they call, the conversation ends as a logged request, not a voicemail.
The Solwees agent is on around the clock: it talks over phone and WhatsApp in Czech, English and Ukrainian, logs the details in ServiceTitan or Housecall Pro, and leaves the team with the customers in front of them.
Frequently asked questions
What languages does Solwees handle for customers in Trebic?
Solwees answers in 50+ languages with automatic detection. For Trebic the agent comes preconfigured for Czech, English and Ukrainian, and it switches language mid-call without losing context.
How does the ServiceTitan integration work?
Native connection: the request is created in ServiceTitan with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 08:00–12:00, 15:00–18:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Trebic?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Trebic.
Is Solwees set up for Trebic?
Yes. The agent is configured for Trebic (Vysocina region): it allows for the typical peak window (08:00–12:00, 15:00–18:00), comes preconfigured for Czech, English and Ukrainian and routes requests to match your booking calendar.
Why this matters in Trebic
Breakdown reports and service enquiries come through one channel, and the phone cannot keep up in season. Peak usually runs between 08:00 and 12:00 and again between 15:00 and 18:00: at full capacity a missed call is a customer who never calls back. Solwees answers in under a second and writes the details down before the call ends.
How Solwees handles it
- 01Automatic in-call triage: emergency (no heat/cool) versus scheduled service.
- 02Job opened in ServiceTitan, Housecall Pro or FieldEdge before the call ends.
- 03Dispatches the nearest available tech based on ZIP and schedule.
Integrations that matter in Trebic
Jobs tracked in spreadsheets or field systems like ServiceTitan or Housecall Pro. Every inbound call or message between 08:00 and 12:00 and again between 15:00 and 18:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
ServiceTitan
Housecall Pro
FieldEdge
ServiceFusionChannels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with ServiceTitan, Housecall Pro, FieldEdge and ServiceFusion and support. No lock-in.
Start free trialReady to stop losing customers in Trebic?
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees